Sandvik · 7 hours ago
Sales Order Coordinator (Remote Opportunity | Standard Hours: 8 AM – 5 PM Pacific Time)
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Comp. & Benefits
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Responsibilities
Process and manage sales orders through the entire order lifecycle.
Collaborate with sales teams to verify order details and resolve any discrepancies.
Generate customer activation codes
Maintain accurate and up-to-date documentation related to sales orders.
Ensure compliance with company policies and procedures throughout the order processing workflow.
Work closely with sales representatives to obtain necessary information for order processing.
Communicate order status updates to both internal stakeholders and customers.
Address customer inquiries related to order processing in a professional and timely manner.
Collaborate with operations teams to ensure timely delivery of software licenses or products.
Work with operations & sales teams to determine when invoicing is appropriate
Work closely with the finance department to reconcile sales orders and invoices.
Validate and assist with the distribution of quotes for global renewals as they are released from NetSuite
Work with global sales teams to update renewal quotes after upsells
Work with resellers and distributors if they have questions concerning their assigned renewals
Qualification
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Required
2+ years of experience in sales order processing or a similar role within the software industry.
Strong understanding of software licensing and pricing models.
Excellent organizational and time-management skills.
Proficient in using order processing software and CRM systems.
Exceptional attention to detail and accuracy.
Ability to work independently
Ability to adapt and commit to extended hours during peak times, including month-end periods
Resourceful, quick learner, problem solver
Effective communication and interpersonal skills.
Strong MS Excel and Word experience
This position is based in the United States with standard working hours from 8:00 AM – 5:00 PM Pacific Time (PT).
Preferred
NetSuite experience
Company
Sandvik
Sandvik is an engineering group with products that enhance customer productivity, profitability, and sustainability.
Funding
Current Stage
Public CompanyTotal Funding
$1.06B2022-09-20Post Ipo Debt· $498.56M
2021-11-19Post Ipo Debt· $564.36M
2016-07-18Post Ipo Equity
Recent News
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Google Patent
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