Strata Networks · 8 hours ago
Sales Specialist
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Customer ServiceTelecommunications
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Responsibilities
The primary goals of account executives are to build sales by prospecting for new clients and generating income by nurturing existing customer relationships.
These professionals are in charge of account service, acting as a liaison between Strata Networks and a select group of business customers within the specified area assigned.
If customers have questions, concerns or requests, account executives will relay their needs to the appropriate individual or department within the company and follow up with the customer.
Account executives plan, develop and execute sales strategies and provide quotes.
They are expected to meet an established quota and set goals.
They are assigned to a specific territory, and maintain relationships to ensure personal attention to each business account in that area.
Other duties include maintaining account records, such as orders, billing and forecasting reports and reports and account information requested by clients.
Staying on top of new developments and with competitors in our industry and area is important.
At times, account executives may be called upon to conduct market research on competitors, including product or service pricing and sales techniques.
Making sales presentations to potential customers and preparing bids and contracts are additional job responsibilities.
Create detailed business plans to facilitate the attainment of goals and quotas.
Manage the entire sales cycle from finding a client to securing a deal.
Unearth new sales opportunities through networking and turn them into long term customers.
Present products to prospective customers.
Provide professional after-sales support to enhance the customers’ dedication.
Remain in frequent contact with the customer is your responsibility to understand their needs.
Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation.
Negotiate agreements and keep records of sales and data.
Qualification
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Required
Education – BS or BA in Business Administration, Management, Sales or Marketing preferred
Proficient in Power point, Microsoft office and Excel
Business skills, strategic management, finance, organizational and behavior skills
Must be a problem solver and have negotiation skills
Ability to facilitate and attain goals and quotas
Manage the entire sales process from finding to closing
Excellent verbal and nonverbal communication skills
Strong oral and written skills
Excellent presentation and relationship building skills
Organization and Time management Skills
Strong leadership and decision making skills
Preferred
Sales experience preferred
Company
Strata Networks
Strata Networks provides telecommunication services including wireless broadband, high-speed internet, advanced voice and TV.
Funding
Current Stage
Growth StageRecent News
2023-11-13
Company data provided by crunchbase