California Closets · 2 weeks ago

Sales Support Assistant (Showroom)

Evesham, NJ

Full-time

Onsite

Entry Level

1+ years exp

Maximize your interview chances

FurnitureHome Decor

Insider Connection @California Closets

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Responsible for lead management in an efficient and detailed manner for our Design Consultants, using CRM.

Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs.

Updating the local marketing including showroom hours on the website, social media, Yelp and Google reviews.

Updating and maintaining Design Consultant bios on the website.

Running and distributing weekly reports for rescheduled consults, open status jobs, and 'pending' client lists.

Collaborating with Design Consultants to follow up on the 'pending' client lists.

Sending out 'client anniversary' marketing campaigns.

Managing the Digital Showroom activities including local photos and keeping the 'offer list current based on market.

Responsible for sales administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities.

Tracking and maintaining client traffic reports and distributing to leaders.

Maintains an adequate supply of the Design Consultant and Showroom samples in the showroom at all times.

Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

CRMSalesforceData entryCalendar managementMicrosoft OfficeCADEpicorSocial mediaAdministrative experienceHome renovations experience

Required

High school diploma and/or GED

1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry – preferably within a luxury brand environment

Ability to work quickly and accurately data entry

Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)