Elastic · 1 day ago

Salesforce Admin

United States

Full-time

Remote

Mid Level

$94K/yr - $149K/yr

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Comp. & Benefits

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Responsibilities

Manage the configuration, maintenance, and optimization of the Salesforce platform within a Government Cloud environment.

Ensure compliance with Department of Defense Impact Level 4+ security and regulatory requirements.

Address Level 1 and Level 2 user support requests for Salesforce and integrated third-party applications.

Manage user permissions, resolve issues, and maintain a secure platform environment.

Onboard and offboard users, maintain user roles and profiles, and conduct periodic reviews of permissions and access.

Deliver training to end-users to improve adoption and efficient use of Salesforce features.

Work closely with multi-functional teams (IT, Sales, Marketing, Finance) to gather requirements, identify challenges, and implement solutions to improve workflows.

Collaborate with developers and architects to design and deploy scalable solutions.

Build and maintain fields, process flows, validation rules, and record pages to support evolving business needs.

Analyze and streamline data management practices to ensure data integrity and optimal system performance.

Conduct regular audits of system security settings to ensure compliance with Department of Defense Impact Level 4/5 standards.

A deep understanding and working knowledge of version control systems (Copado & Git preferred)

Handle vendor relationships for integrated tools such as DocuSign and FinancialForce to ensure secure operations.

Assist with testing and deployment of new Salesforce features and enhancements.

Support agile development cycles, providing feedback on user requirements and testing solutions before implementation.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce AdministrationSalesforce CertificationDepartment of Defense ComplianceUser SupportData ManagementAgile DevelopmentSOQL/SQLSalesforce Features TestingVersion Control SystemsVendor Management

Required

Hold an active Salesforce Administrator certification or have achieved at least Trailhead Ranger status.

Think in terms of simplicity and scalability in Salesforce. Have a knack for listening and interpreting user requirements and then turning them into action.

Prior experience building and operating Department of Defense (DoD) Impact Level 4 or above cloud service environments.

Eligibility to work in Department of Defense (DoD) Impact Level 4 or above cloud service environments.