Stott and May · 3 days ago
Salesforce Administrator – Government Cloud Project
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Responsibilities
Manage the configuration, maintenance, and optimization of the Salesforce platform within a Government Cloud environment.
Ensure compliance with Department of Defense Impact Level 4+ security and regulatory requirements.
Address Level 1 and Level 2 user support requests for Salesforce and integrated third-party applications.
Manage user permissions, resolve issues, and maintain a secure platform environment.
Onboard and offboard users, maintain user roles and profiles, and conduct periodic reviews of permissions and access.
Provide training to end-users to maximize adoption and efficient use of Salesforce features.
Work closely with cross-functional teams (IT, Sales, Marketing, Finance) to gather requirements, identify challenges, and implement solutions to improve workflows.
Collaborate with developers and architects to design and deploy scalable solutions.
Build and maintain fields, process flows, validation rules, and record pages to support evolving business needs.
Analyze and streamline data management practices to ensure data integrity and optimal system performance.
Conduct regular audits of system security settings to ensure compliance with Department of Defense Impact Level 4/5 standards.
A deep understanding and working knowledge of version control systems (Copado & Git preferred)
Manage vendor relationships for integrated tools such as DocuSign and FinancialForce to ensure secure operations.
Assist with testing and deployment of new Salesforce features and enhancements.
Support agile development cycles, providing feedback on user requirements and testing solutions before implementation.
Qualification
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Required
Candidates MUST be US-based and eligible
Prior experience building and operating Department of Defense (DoD) Impact Level 4 or above cloud service environments
Certified Salesforce Administrator
Experience listening and interpreting user requirements and then turning them into action
Eligibility to work in Department of Defense (DoD) Impact Level 4 or above cloud service environments
Preferred
Salesforce certifications such as Advanced Administrator, Platform App Builder, Sales Cloud Consultant and Service Cloud Consultant
Knowledge of Agile development practices and a sprint delivery model
Experience with SOQL/SQL - demonstrating familiarity and comfort with querying data
Any developer experience on the Salesforce platform or other web application platforms