West Shore Home · 2 days ago

Salesforce Administrator- Project Specialist II

United States

Full-time

Remote

Entry Level

$75K/yr - $110K/yr

2+ years exp

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Hiring Manager

Robina M.

Insider Connection @West Shore Home

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Responsibilities

Independently manage and execute on multiple simultaneous projects and project-related tasks on time within an Agile development process.

Continuously design, customize, and modify Salesforce and related Business Systems (ERP, CPQ, backup solutions, call center software, calendar tools) to support the organization’s evolving operational needs.

Create and maintain essential Salesforce configurations, including custom objects, fields, views, reports, dashboards, and campaigns, driving enhanced data management and reporting across the organization.

Develop and sustain complex workflows, flows, process builders, approval processes, reports, and dashboards that directly improve system functionality and streamline critical business processes.

Work with cross-functional stakeholders to clarify requirements, demo changes, and answer questions about system and improvements. Act as a technical liaison, using expertise to bridge the gap between business requirements and system capabilities, ensuring alignment and driving strategic value across projects.

Navigate and track your project progression via Jira project management software from start to finish, maintaining clear documentation and communication.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce administrationSalesforce.com Administrator certificationComplex workflows developmentSalesforce Advanced Admin certificationProject management with JiraBusiness systems solutions deliveryAgile development processCustom automationIntegrationsPackagesData managementTechnical liaison

Required

Minimum of 2+ years of experience with Salesforce administration and automations, specifically declarative functions, custom automation, integrations, and packages.

Salesforce.com Administrator certification required.

Expertise developing and sustaining complex workflows, flows, process builders, approval processes, reports, custom objects, custom fields, picklists, page layouts, validation rules, custom tab, dashboards that directly improve system functionality and streamline critical business processes, and email templates according to application requirements.

Leverage technical expertise to make independent decisions on configurations, ensuring solutions align with both immediate and long-term business goals.

Experience building and delivering business systems solutions to stakeholders.