Lawrence Harvey ยท 3 days ago
Salesforce Administrator
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Insider Connection @Lawrence Harvey
Responsibilities
Work with stakeholders and users to define requirements in order to support establishing new system enhancements.
Refine requirements and design sustainable and scalable solutions.
Provide day-to-day administrative support such as user setup & management, maintenance of assignment rules, escalation rules, notifications, data updates, and queue management
Perform triage for inbound support cases and assist users toward resolution of issues or escalate bug tickets for review and resolution
Assist business users in relation to their reporting and data needs
Proactively identify and implement under-utilized functionality and required system maintenance updates.
Support installation and configuration of both new and existing managed packages and their native integrations
Qualification
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Required
Min. 5yrs of administrator experience working with Salesforce Sales and Service Cloud
Expert-level proficiency in all areas of declarative development within Salesforce
Prior experience with and strong knowledge of Salesforce CPQ+
Salesforce Advanced Administrator Certification (ADM-301)
Familiarity with Agile development processes
Preferred
Experience managing other downstream GTM Tools
Company
Lawrence Harvey
Lawrence Harvey is a recruitment company that offers recruitment service with a difference.
Funding
Current Stage
Growth StageCompany data provided by crunchbase