Phoenix Recruitment · 14 hours ago
Salesforce Administrator
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IT System Custom Software Development
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Responsibilities
Collaborate with stakeholders, and fellow RevOps team members to properly administer our Salesforce instance as well as the other RevOps-owned tools.
Drive user story analysis, elaboration, and design. Ensure declarative implementation work meets user requirements and doesn’t degrade other business processes on the platform
Drive user story analysis, elaboration, and design. Ensure declarative implementation work meets user requirements and doesn’t degrade other business processes on the platform
Employ industry best practices to deliver world-class solutions
Ensure developed solutions remain compliant with all applicable standards
Drive admin activities to meet schedules and timelines
Assist in reporting to support the decision-making and strategic planning of the sales, marketing, and CSM teams
Manage licenses & costs
Maintain knowledge of the latest releases and security concerns raised in each cycle for our implementation
Enable the CRM to achieve goals set out by RevOps leadership to support different Revenue Team initiatives
Ensure that software standards and quality targets are met
Enable change & help accelerate innovation
Roll out and sustain best practices for security, users, and day-to-day interactions with the system
Participate in the course of training and provide insight on usage and ROI for RevOps tools
Roll out and maintain documentation on CRM setup and SOPs
Serve as Data Steward for RevOps tools
Qualification
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Required
Salesforce.com App builder and Admin certifications required
At least 1+ years of experience administering Salesforce organizations to meet business requirements
Experience in working with both classic interface and lightning interface.
Experience in conducting gap analysis on existing processes and potential alternatives.
Ability to use out-of-the-box SFDC functionality as well as build custom solutions or implement app exchange applications
Experienced with lightning flows
Experienced with User Acceptance Testing (UAT)
Proficiency in spreadsheets, strong attention to detail, and superior organizational skills
Strong documentation and verbal/written communication skills.
Strong computer, problem-solving, and analytical skills
Ability to work in a team & fast-paced environment
Excellent resourcefulness and comfort with ambiguity
Preferred
Experienced working with SOQL / SOSL Queries
Experience with Outreach, Gong, PandaDoc, ReachDesk, LinkedIn Sales Nav, or ZoomInfo (or equivalence)
Experience with Salesforce’s Revenue Intelligence tool is a plus (Einstein product suite, Revenue Insights, CRM Analytics, Pipeline Management)
Company
Phoenix Recruitment
Phoenix Recruitment is a leading staffing and recruitment firm that helps companies of all sizes find the best possible talent.
Funding
Current Stage
Early StageCompany data provided by crunchbase