REDF · 5 days ago
Salesforce Administrator
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Insider Connection @REDF
Responsibilities
Serve as one of two system administrators for a Salesforce environment with 70+ users, performing routine administration including managing configurations, metadata, automations and workflows, user setup, permissions, and more.
Work closely with Key Business Users to understand their business processes and gather and document business and technical requirements for new or enhanced functionality.
Act as technical lead to design, develop, and implement enhancements and new systems that optimize user experience and operational efficiency.
Design, develop, implement, and maintain an integrated end-to-end data pipeline between Salesforce, other key business systems, and our business intelligence tools.
Validate and manage data accuracy, consistency, and reliability. Create tools, reports, and dashboards to enable self-service data management for teams.
Develop and administer participant and program-level data collection, storage, and retrieval tools that integrate with key business systems.
Monitor the activities of, and meet bi-weekly with, our Managed Service Provider (MSP) to ensure outstanding 24/7 desktop service, infrastructure, and security for our users. Work closely with the MSP and users to identify and problem solve issues.
Continuously evaluate and improve the large and diverse suite of business applications used by employees. Stay current with application updates, trends, and technologies. Identify and introduce new tools and enhancements.
Qualification
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Required
5+ years as a Salesforce Administrator with experience in Lightning.
Experience working with business users gathering business and technical requirements.
Experience designing, developing, implementing, and maintaining Salesforce solutions.
Experience with SQL, relational databases, and data analysis.
Excellent problem-solving, analytical, and critical-thinking skills.
Excellent written and verbal communication skills.
Preferred
Salesforce experience with Portals and Communities, and with Lightning components.
Experience managing IT project lifecycles – initiation, planning, execution, monitoring, and closure, using project management best practices and tools.
Experience with data integration, data warehouses, and ETL processes, particularly connecting Salesforce and BI tools like Tableau or Qlik. Knowledge of scripting languages (e.g., Python) for data manipulation and automation.
Skill and experience with Microsoft 365 products and other common business tools.
Benefits
13 paid holidays
Summer Fridays
Ample paid time off
16 weeks fully paid parental leave for birth parents and 8 weeks for non-birth parents
A generous dollar-for-dollar retirement plan match up to 4% of your base compensation
Opportunities to learn continuously by building your skills and broadening your perspectives at conferences, workshops, and more
Competitive, comprehensive benefits package
Flexible working schedules
Support for big life events
Home office equipment for an ergonomic working space
Company
REDF
REDF creates jobs and employment opportunities for people facing the greatest barriers to work.
Funding
Current Stage
Growth StageTotal Funding
$2.75MKey Investors
Community Development Financial Institutions FundAnnie E. Casey FoundationThe Bob & Renee Parsons Foundation
2023-04-10Grant· $0.5M
2020-12-15Debt Financing· $2M
2017-03-14Grant· $0.25M
Recent News
Nonprofit Quarterly
2023-12-22
Inside Philanthropy
2023-12-22
Company data provided by crunchbase