South College · 4 hours ago

Salesforce Administrator

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

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Higher Education

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Responsibilities

Manage day-to-day configuration, user setup, and maintenance of the Salesforce platform.

Ensure data integrity through regular audits, backups, and de-duplication efforts.

Monitor system health and performance to maintain optimal functionality.

Design and implement custom objects, workflows, validation rules, and process automation.

Develop and deploy custom reports, dashboards, and analytics tools to support decision-making.

Serve as the primary point of contact for Salesforce-related queries and troubleshooting.

Conduct training sessions for faculty, staff, and administrators to maximize user adoption.

Create and maintain documentation for system processes and training materials.

Collaborate with third-party vendors and internal teams to integrate Salesforce with other enterprise systems (e.g., SIS, LMS, marketing automation tools).

Manage data imports/exports and maintain integrations to ensure seamless data flow.

Work closely with institutional leadership to understand business needs and translate them into Salesforce solutions.

Identify opportunities for improvement and innovation to support enrollment, retention, and operational goals.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce AdministrationSalesforce Administrator CertificationSalesforce Flow BuilderSalesforce Process BuilderSalesforce Lightning ExperienceDashboardsData Integrity ManagementIntegration ManagementSIS IntegrationLMS IntegrationStudent Lifecycle ManagementCollaboration Skills