Synapse Health · 2 days ago
Salesforce Administrator
United States
Full-time
Remote
Entry, Mid Level
2+ years exp
Maximize your interview chancesHospitals and Health Care
Hiring Manager
Alex Christenson
Insider Connection @Synapse Health
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Responsibilities
Manage and maintain the day-to-day configuration, support, maintenance, and improvement of the Salesforce platform.
Collaborate with internal stakeholders to gather requirements and implement new Salesforce functionality and customizations to support business processes.
Create and manage fields, objects, flows, record types, and workflows to enhance productivity and meet the evolving needs of the organization.
Maintain data integrity within Salesforce by performing regular data imports, updates, and quality checks.
Develop and maintain reports, dashboards, and performance metrics to provide valuable insights for internal teams.
Train and support end users on Salesforce features and best practices, including onboarding and ongoing training sessions.
Troubleshoot and resolve any Salesforce issues, collaborating with third-party vendors if necessary.
Implement and monitor security controls and permissions to maintain system security and compliance.
Stay current with Salesforce releases, features, and best practices, recommending enhancements and system improvements as needed.
Contribute to process improvement initiatives, exploring new ways Salesforce can support business operations and efficiency.
Qualification
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Required
Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent practical experience).
2-4 years of experience as a Salesforce Administrator, including configuration, workflows, and data management.
Proficiency in creating complex reports, dashboards, and automated processes within Salesforce.
Strong understanding of data management and validation, with a commitment to maintaining data integrity.
Proficiency with Microsoft Office applications and ability to quickly learn department- and job-specific software.
Excellent organizational skills with the ability to prioritize tasks in a dynamic environment.
Strong verbal and written communication skills, with the ability to convey technical information to non-technical users.
Analytical and problem-solving skills with attention to detail and accuracy.
Preferred
Salesforce Administrator certification (ADM 201) is preferred.
Advanced Salesforce certifications (e.g., Advanced Administrator, Platform App Builder).
Experience in healthcare or familiarity with healthcare industry compliance standards.
Proficiency in Salesforce automation tools, including Flow, Process Builder, and custom workflows.
Demonstrated experience supporting change management and process improvements using Salesforce.
Benefits
Medical, dental and vision insurance for full-time team members
401K savings plan with employer contribution match
Company
Synapse Health
Synapse Health is on a mission to transform the DME industry with innovative solutions that improve experience, accountability and transparency for all.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Anthony Kilgore
Chief Executive Officer
Andrew Hayek
Co-Founder & Chairman
Company data provided by crunchbase
