CoreSphere, LLC · 1 day ago
Salesforce Business Analyst
Maryland, United States
Full-time
Remote
Entry, Mid Level
$80K/yr - $90K/yr
2+ years exp
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No H1B
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Responsibilities
Work as the primary liaison between the business stakeholders, operations, and the technical team throughout the project cycle.
Collaborate with stakeholders to identify business needs and translate them into detailed, actionable requirements. Document requirements into high quality User Stories, Use Cases, or Business Requirements Document.
Evaluate existing workflows, identify inefficiencies, and recommend optimizations to enhance business performance.
Participate in Agile scrum ceremonies such as Scrum, Sprint planning, Sprint reviews, and Sprint retrospectives.
Collaborate with the Scrum Team to groom user stories, participate in sprint execution, identify, and resolve team impediments, and be responsible for driving the quality of solution output by the team.
Participate in and contribute to conversations around solutioning and architecture on the Salesforce platform.
Make recommendations and proposals for implementation of business process and customer experience.
Assist in identifying and managing risks, issues, and dependencies, while developing effective plans to escalate critical issues and implement mitigation strategies. This ensures minimal project impact, promoting seamless execution and alignment with key business goals.
Create Test Plan, Test Cases and conduct solution testing.
Facilitate UAT session with Business stakeholders, manage feedback in the form of enhancements and bugs.
Create Training Guides for End users and conduct training sessions.
Qualification
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Required
Bachelor’s degree in business, Engineering or Computer Science or similar.
Minimum work experience: 2 years of experience as a Business Analyst with end-to-end Salesforce implementation experience.
Minimum 2+ years working within all phases of the Systems Development Life Cycle and an Agile driven development environment.
Minimum 2 years’ experience with the Salesforce platform configuring sales, service, community clouds, and/or custom Salesforce apps.
Minimum 2 +years of experience in business analysis or product development of software-based solutions.
Experience applying Agile/Scrum methodologies.
Excellent interpersonal, listening, oral, and written communication skills.
Strong analytical skills with accuracy and attention to detail.
Ability to manage multiple tasks in a team-based environment.
Experience working with sandbox and production environments.
Demonstrated adherence to Salesforce.com best practices.
Experience working in JIRA, Confluence, or other Agile project management tools.
Proficient in Microsoft Word, Excel, PowerPoint, Project, Visio, Lucid chart SharePoint.
Candidate must be authorized to work in the United States and must be able to pass a Public Trust background investigation.
Preferred
Salesforce Administration skills are highly preferred.
Salesforce Administration Certificate, is desirable.
Certified Scrum Master, is desirable.
Salesforce Business Analyst Certification, is desirable.
Salesforce Service Cloud Consultant Certification, is desirable.
Benefits
Competitive Pay
Paid Time Off
Sick Leave
Public Holidays
STD/LTD
Health and Dental
401(k)
Company
CoreSphere, LLC
CoreSphere is a customer-focused, Salesforce and ServiceNow implementation partner-of-choice with over 16 years of experience transforming private and public sector agencies into high-performing, cloud-enabled enterprises; as a prime contractor on 88% of our engagements.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Lily Foks
Partner Alliances Manager
Shailesh Gupta
Managing Partner
Company data provided by crunchbase
