63 applicants

Company

Regal Rexnord · 14 hours ago

Salesforce Business Analyst Manager

Milwaukee, WI

Full-time

Remote

Mid Level

$90K/yr - $120K/yr

4+ years exp

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No H1B

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Responsibilities

Lead a team of Business Systems Analysts to create a Center of Excellence around the Salesforce platform

Drive identification of requirements across business units and identify system processes through evaluation of business objectives, drivers, and success metrics

Document business requirements and detailed functional and technical specifications from multi-department stakeholders for review and delivery to the development team using agile model as well as develop epics, user stories, and their acceptance criteria for agile delivery

Evaluate, analyze, and communicate system requirements on a continuing basis, and maintain system processes, including the delivery of regular status reports to all appropriate parties

Participate in project delivery and process optimization to support the execution of projects using various project methodologies including performing configuration within a variety of software packages

Identify change management processes and techniques to handle change within a business with minimal disruption to business activities

Develop test plans for given releases as well as execute system and integration test cases

Maintain awareness of best practices including processes and technology and identify opportunities for improvement of existing functionality

Ability to take a topic of higher complexity and break it into topics that are digestible by technical and non-technical stakeholders

Handle multiple engagements simultaneously without compromising accountability or reducing level of engagement

Use existing or research new tools that improve the delivery of solutions to customers

Provide guidance feedback to more junior analysts within the team to elevate their level of capabilities

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce CRM experienceSalesforce Business Analyst CertificationSalesforce Administrator CertificationIntegrations with ERP systemsData modelling skillsSalesforce platform knowledgeChange management processesAgile methodologiesProject management experienceProblem-solving abilities

Required

4+ years of Salesforce CRM experience as a Business Analyst

2+ years Experience as a lead or mentoring junior BSA’s or Admins

Strong working knowledge of Salesforce platform out-of-the-box functionality, including best practices, security constructs, integration patterns and development options

Communication & Leadership skills

Excellent listening, communication, facilitation and presentation soft skills

Ability to define and communicate the 'big picture' in terms of the solution (both functional and technical components) and break it down into smaller manageable work units

Strong interpersonal, consultative, consensus builder, and issue resolution skills

Experience working in and leading a team-oriented, collaborative environment - and fostering the culture of technical collaboration

Ability to present ideas in user-friendly language and to interface on business and technical concepts

Ability to collaborate with multiple stakeholders to lead multiple strategic initiatives under time and resource constraints, as well as the ability to deliver in a fast-paced, evolving environment.

Strategic skills

Exceptional analytical, conceptual and problem-solving abilities

Self-starter with proven ability to successfully kick-start new initiatives and to drive complex issues through analysis and resolution