Gusto · 6 hours ago
Salesforce Business Systems Analyst
United States
Full-time
Remote
Mid, Senior Level
$129K/yr - $144K/yr
7+ years exp
Maximize your interview chancesBookkeeping and PayrollEmployee Benefits
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Responsibilities
Drive system improvements by ensuring effective requirements elicitation, configuration, administration, development, and application support for our Salesforce platform.
Manage projects and partner closely with members of the cross-functional teams to roll out new systems or reduce inefficiencies in our current processes.
Manage integrated applications and third-party suppliers, including NICE CXOne, Qualtrics, Chili Piper, Outreach, RingLead, Catalyst, and more.
Be a technology strategist, partnering with stakeholders and taking ownership of the roadmap and products they use to reduce inefficiencies and support Gusto as we scale.
Build and maintain effective Gustie experiences using Salesforce Service and Sales Clouds.
Be accountable for our lead-to-cash capabilities' vision, strategy, and roadmap.
Own the communication of any platform changes to end users and stakeholders.
Qualification
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Required
7+ years of experience as a business systems analyst supporting Revenue organizations.
4+ years of strategic Salesforce ownership, including defining the platform's vision, roadmap, and prioritization.
Comprehensive knowledge of GTM tools (I.E. Salesforce, NICE CXOne, Chili Piper, Ringlead, Zoominfo, CPQ, or related technologies).
Proven track record of designing and supporting large-scale, technically complex Salesforce solutions.
Demonstrated ability to analyze processes and data to deliver impactful, scalable solutions.
Strong knowledge of best practices for Salesforce architecture and governance.
Strong interpersonal and communication skills, with experience working across diverse operating teams and functions.
Experience in training and enabling end users and fostering adoption of platform changes.
Preferred
Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, Advanced Administrator, Salesforce Business Analyst, Sales Cloud Consultant) are preferred, but not required.
Benefits
Health insurance
401(k)s
Company
Gusto
Gusto is an HR and payroll platform that simplifies complex tasks, empowering businesses to focus on what matters most.
1001-5000 employees
H1B Sponsorship
Gusto has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (14)
2022 (31)
2021 (32)
Funding
Current Stage
Late StageTotal Funding
$746.1MKey Investors
Friends & Family CapitalT. Rowe PriceAkkadian Ventures
2023-01-28Series Unknown
2022-05-12Series E· $55M
2021-08-10Series E· $175M
Leadership Team
Edward Kim
Co-Founder and Head of EPD
Josh Reeves
Co-Founder & Head of Gusto
Recent News
The Business Journals
2024-12-11
2024-11-28
2024-11-19
Company data provided by crunchbase
