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Company

Gusto · 3 days ago

Salesforce Business Systems Analyst

Illinois, United States

Full-time

Onsite

Mid, Senior Level

$129K/yr - $144K/yr

7+ years exp

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Bookkeeping and PayrollEmployee Benefits

H1B Sponsor Likely

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Responsibilities

Drive system improvements by ensuring effective requirements elicitation, configuration, administration, development, and application support for our Salesforce platform.

Manage projects and partner closely with members of the cross-functional teams to roll out new systems or reduce inefficiencies in our current processes.

Manage integrated applications and third-party suppliers, including NICE CXOne, Qualtrics, Chili Piper, Outreach, RingLead, Catalyst, and more.

Be a technology strategist, partnering with stakeholders and taking ownership of the roadmap and products they use to reduce inefficiencies and support Gusto as we scale.

Build and maintain effective Gustie experiences using Salesforce Service and Sales Clouds.

Be accountable for our lead-to-cash capabilities' vision, strategy, and roadmap.

Own the communication of any platform changes to end users and stakeholders.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SalesforceBusiness Systems AnalysisProject ManagementNICE CXOneChili PiperRingLeadSales CloudService CloudSalesforce Certifications

Required

7+ years of experience as a business systems analyst supporting Revenue organizations.

4+ years of strategic Salesforce ownership, including defining the platform’s vision, roadmap, and prioritization.

Comprehensive knowledge of GTM tools (I.E. Salesforce, NICE CXOne, Chili Piper, Ringlead, Zoominfo, CPQ, or related technologies).

Proven track record of designing and supporting large-scale, technically complex Salesforce solutions.

Demonstrated ability to analyze processes and data to deliver impactful, scalable solutions.

Strong knowledge of best practices for Salesforce architecture and governance.

Strong interpersonal and communication skills, with experience working across diverse operating teams and functions.

Experience in training and enabling end users and fostering adoption of platform changes.

Preferred

Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, Advanced Administrator, Salesforce Business Analyst, Sales Cloud Consultant) are preferred, but not required.

Benefits

Health insurance

401(k)s

Company

Gusto

Glassdoor

3.2

Gusto is an HR and payroll platform that simplifies complex tasks, empowering businesses to focus on what matters most.

Founded in 2011

San Francisco, California, USA

1001-5000 employees

https://www.gusto.com

H1B Sponsorship

Gusto has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (14)

2022 (31)

2021 (32)