129 applicants

Company

Hexaware Technologies · 1 day ago

Salesforce Marketing Cloud developer

Chicago, IL

Full-time

Remote

Senior Level, Lead/Staff

12+ years exp

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Hiring Manager

Manish Jha

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Responsibilities

Lead the design and delivery of solutions on the Salesforce Marketing Cloud

Full-lifecycle implementations and/or implementing integrated solutions including other SFMC ecosystem technologies, cloud-based marketing solutions, integration services, and data modeling

Create a solution based on client requirements (e.g. data flows, journeys, etc.)

Iteratively improve Marketing Cloud data model and architecture

Understand and map Business Processes & Challenges into our technical product suite, ensuring scalable, secure, comprehensive solution designs

Translate business and marketing requirements into well-designed solutions

Present high-level overviews of the Salesforce Marketing Cloud architecture and integration capabilities

Define use cases and prioritize based on business value and scope

Facilitate strategic conversations with clients to define and document business and technical requirements based on prioritized use cases

Perform gap analysis outlining client gaps in technology, resources, and institutional knowledge necessary to deliver and execute a successful channel rollout

Work with cross-functional teams to clearly link functional scope back to business value

Clearly define the value for our clients associated with delivering against capabilities and requirements

Work with customer(s) as well as internal teams to clearly define and document project scope, requirements and integration points as they relate to solution implementation

Develop key content and assets for project workshops for functional and scope priority alignment

Develop business requirement documentation and project deliverables

Maintain working knowledge of end-to-end solution, with the ability to identify, document, communicate, and mitigate risks and issues as project progresses

Support technical and functional testing of the implemented solution like SIT and UAT

Understand the ins and outs of complex technology environments and know how to optimize solutions for efficiency and simplicity

Maintain and document technical processes and marketing automation procedures and provide seamless hand-off to business users to utilize

Hand on experience on emails, push, SMS, audience selection, trigger qualification, suppressions, segmentation, building journeys, customer lifecycle programs

Cross-channel communications using all modules in Salesforce Marketing Cloud including but not limited to Email Studio, Journey Builder, Automation Studio, Content Builder and Contact Builder

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce Marketing CloudData ModelingProject ManagementAudience StudioDMPDatoramaInteraction StudioAgile MethodologiesMarketing AutomationSFMC Email Specialist CertificationSFMC Consultant CertificationSFMC Admin Certification

Required

12+ years of technical experience

4+ years hands-on platform experience on Salesforce Marketing Cloud, and/or other SFMC ecosystem platforms

Audience Studio, DMP, Datorama, Interaction Studio, etc.) and fluent in articulating Salesforce Marketing Cloud product capabilities to both business and technical audiences

SFMC Email Specialist, Consultant, or Admin Certification or willingness to complete

Proven project management experience supporting end-to-end marketing technology projects; implementing integrated solutions including other SFMC ecosystem technologies, cloud-based marketing solutions, integration services, and data modeling

Prior experience in a client-facing strategic role (i.e., consulting, agency) ideally within the digital marketing space

Knowledge of Agile and various methodologies, frameworks, organization structures, disciplines, and documentation

Functional understanding of marketing databases and/or implementation of marketing automation

Experience with performing gap analysis outlining client gaps in technology, resources, and institutional knowledge necessary to deliver and execute a successful channel rollout

Proven ability to understand the impact of technical changes, and, to articulate high level technical solutions to address business problems

Strong verbal, presentation and written communication skills as well as strong conflict resolution and negotiation skills

Company

Hexaware Technologies

Glassdoor

3.8

At Hexaware, we're not just a global technology and business process services company; we're a community of 32,536 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology.

Founded in 1990

Iselin, New Jersey, USA

10001+ employees

https://hexaware.com

H1B Sponsorship

Hexaware Technologies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (423)

2022 (592)

2021 (680)

2020 (960)