Lumenalta · 6 hours ago
Salesforce Marketing Cloud Developer
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Responsibilities
Actively participates in the ongoing development of the Salesforce Marketing cloud application by serving as a builder/administrator.
Collaborates with business stakeholders to identify enhancements and new capabilities to meet their business needs within the Salesforce Marketing cloud platform.
Manages consultant developers to execute new projects, prioritizing their work, answering their questions, and acting as the project manager.
Manages the Service Now queue of production support tickets for the Salesforce Marketing platform.
Assists end-users with error troubleshooting and support for the Salesforce Marketing cloud platform.
Make recommendations regarding system standards and end-user procedures.
Develop and train colleagues on how to use advanced application functionality to allow for self-service.
Monitor and evaluate new Salesforce release features and functionality and provide recommendations for process improvement.
Ensure compliance with all regulations, policies, and procedures.
Qualification
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Required
Bachelor’s Degree in a related field required
8+ years of experience in Salesforce Marketing Cloud, CRM Platforms and Digital Transformation
Expert in Salesforce Marketing Cloud and experience working in the Scaled Agile Framework
Extensive experience with Journey Builder, Automation Studio, Web studio, Email studio, Audience Builder, SQL, SSJS, AMPscript and REST/POST
Certifications for Marketing cloud Admin, Marketing cloud Email specialist and/or Salesforce Admin
In-depth understanding of the capabilities and constraints of the Salesforce Marketing Cloud and connectivity to Salesforce Sales and Service Cloud
Ability to connect to overall business strategy and design and execute on department strategy
Able to build successful relationships with all levels of staff and management
Comfortable working independently in an evolving and changing environment
Proven ability to create innovative solutions to solve customer and client challenges
Strong research, troubleshooting, and problem-solving skills
Advanced English fluency, verbal and written
Company
Lumenalta
Lumenalta is a software and app development company that creates unique digital transformation solutions using innovative technology.
Funding
Current Stage
Late StageRecent News
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