150 applicants

Company

Experian · 4 hours ago

Salesforce Platform Manager and Architect- Remote

USA

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

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AnalyticsBig Data

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

Manage a team of 2 SFDC Administrators and 4 Data Quality Specialists

Develop a long-term Salesforce strategy aligned with our goals

Identify opportunities to use Salesforce to increase business growth and efficiency

Collaborate with important partners and leadership to understand our needs and translate them into technical requirements

Manage relationship and deliverables of external SFDC Consult when warranted

Identify potential process improvement areas and suggest options and recommend approaches and address technical debt and architect a SFDC environment that supports the Customer 360 viewpoint with optimize lead to cash best practices

Contribute to complex development tasks, including Apex, Visualforce, Lightning Web Components, and other Salesforce technologies.

Analyze complex sales processes and identify opportunities for improvement.

Design and implement new solutions that align with our requirements. (CPQ, CLM, Customer 360(Omnichannel).

Create detailed technical design documents and specifications.

Salesforce Platform(Sales and Service Cloud):

Apex programming

Visualforce development

Lightning Web Components

Salesforce configuration and customization

Data modeling and integration with other systems

Security and permissions

Troubleshoot and resolve technical issues

Build tailored solutions to address requirements

Conduct Testing and deployment of solutions

Maintain all technical architecture and integration models

Test and Deployment into Production

Salesforce CPQ:

CPQ configuration and customization

Product modeling

Pricing rules and discounts

Quote generation and approval processes

Integration with other Salesforce products (Sales Cloud, Service Cloud)

Work with sales, finance/billing, customer success, product, data and enablement and IT teams to ensure our SFDC system aligns with our goals and optimizes processes aligned to best practices.

Monitor project timelines, budgets and resource allocation

Requirements gathering from User Stories into client requirements and blueprint for development

Establish, participate and maintain relationships with functional departments and business analyst experts to remain informed of direction, project status, architectural and technology risks and function/integration issues

Executive Steering Committee Liaison

Work with business analyst experts to bring business strategy, process optimization and new ideas on the Force.com platform across several operations

Participate in implementation and exploration of opportunities for AI, machine learning, BOTs to increase productivity plans

Manage SFDC projects from initiation to completion, including planning, execution and delivery

Coordinate with teams to ensure successful project outcomes

Monitor project timelines, budgets and resource allocation

Create project plans and roadmaps

Implement security measures to protect sensitive data

Stay informed about data privacy regulations and ensure compliance

Independently perform review, testing, implementation, documentation and code reviews as it relates to salesforce.com software and Force.com platform

Maintain and oversee governance of SFDC and follow information security and audit requirements

Design security model

SFDC Audits

Maintain SFDC documentation following the prescribed software development life cycle

Provide service, meeting service level agreements for incident, problem, and change management.

Design security model

Define and manage standards, guidelines and processes to ensure data quality in the CRM

Follow Salesforce best practices and industry standards

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce PlatformSalesService CloudApex programmingVisualforce developmentLightning Web ComponentsSalesforce configurationData modelingSalesforce CPQAgile / Scrum methodologySecurityPermissionsData QualityMultiple SFDC certificationsDatabase schemaIntegration with other systemsTechnical documentationProject management

Required

Bachelor's degree, Computer Science-related

8+ years of progressive IT professional experience

5+ years senior admin and architect experience on Salesforce.com platform

Proficiency with Salesforce.com development including custom development in Lightning Sales and Service Cloud, Lightning Components

Experience with data structures, data modeling, database schema and data migration

Experience promoting code from sandboxes to production environment, address related to functionality, integration

Experience with Agile / Scrum development methodology

Implementation experience with a CRM project involving acquisitions and merging of SFDC systems

Experience as a SFDC CRM Manager or Team Lead

Salesforce development skills, including Apex, Visualforce, and Lightning Web Components

SFDC certifications (e.g., Platform Developer I, Platform Developer II)

In-depth knowledge of SFDC configuration, customization, and integration

Preferred

Multiple SFDC certifications preferred (e.g. Certified SFDC Administrator, Certified SFDC Sales and Service Cloud Consultant, SFDC Certified Architect or as many certifications working toward Certified Technical Architect – SFDC Data, Integration Platform I/II, Sharing and Visibility, Application Builder, Development and Lift Cycle Architects, CPQ, etc.)

Experience with Agile methodologies and project management tools

Implementation and support for SFDC CPQ and Docusign CLM (or comparable CLM system)

Benefits

Paid time off

401K with a 4% company match with immediate vesting.

Comprehensive health, dental, and vision plans.

5 sick days each calendar year.

12 paid company holidays and 2 paid volunteer days.

Company

Experian

Glassdoor

4.3

Experian is a data analytics and consumer credit reporting company.

Founded in 1980

Dublin, Dublin, IRL

10001+ employees

http://www.experianplc.com

H1B Sponsorship

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Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (9)

2022 (15)

2021 (19)

2020 (21)