RSM US LLP · 2 days ago
Salesforce Project Manager
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AccountingConsulting
Insider Connection @RSM US LLP
Responsibilities
Assess, establish, and organize all phases of a Salesforce project implementation.
Manage multiple workstreams and project types at once.
Partner with Architects and a team of consultants to identify and resolve any project issues or complexities.
Develop and manage full-scale project plans to include identifying and managing project dependencies and critical paths.
Proactively manage changes in project scope, identify potential out of scope activities, and devise contingency plans and/or roadmaps for future phases.
Adapt to client and team expectations for timeliness, responsiveness, accuracy, service quality, and thoroughness.
Leverage technical and industry knowledge as well as client history to increase efficiency and add value.
Own the client relationship to ensure collaboration across all lines of business and internal functions to meet or exceed client expectations.
Serve as an escalation point to team members while facilitating prompt and appropriate responses to project issues and risks.
Forecast project resourcing and project timelines based on task and team member allocation.
Effectively and regularly communicate project expectations to internal consultants and clients in a timely and clear fashion.
Work directly with leadership and other team members to develop best practices and tools for project execution.
Qualification
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Required
5+ years of overall project management or software implementation experience with 70% of the experience being in Salesforce projects (Sales and Service cloud).
2+ years being a lead project manager within software development life cycle and delivery methodologies (Agile preferred).
Experience in large Salesforce transformations of $1M or more with 7+ team members.
Experience with Salesforce Sales and Service Cloud as well the business acumen around the sales and service business models.
Track record of successfully managing timelines and meeting or exceeding client expectations
Strong skills in assessing the big picture quickly to then delegate to team focused tasks.
Proactive in seeking knowledge to understand key happenings, needs/problems, and visions of success for the client’s business.
Excellent verbal, written, and interpersonal communication skills.
Proficiency in Microsoft Word, Outlook, Excel, PowerPoint, Smartsheet, and Jira.
Proven ability to lead multi-workstream projects as well as multiple projects at a time.
Ability to travel up to 25% of the time.
Preferred
Prior consulting experience within a professional services setting.
Bachelor’s Degree or Certification in PMP.
Experience with multiple Salesforce clouds.
Prior people management experience.
Experience with Agile methodologies.
Benefits
Wellbeing programming
Paid holidays
Wellbeing days
Self-managed time off
Flexible schedule
Company
RSM US LLP
RSM is the leading provider of assurance, tax and consulting services to the middle market. With over 13,000 professionals across the U.S.
Funding
Current Stage
Late StageLeadership Team
Recent News
2024-05-28
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