100 applicants

Company

Original Job Post

Silverline · 2 days ago

Salesforce Solution Architect

United States

Full-time

Remote

Senior Level

5+ years exp

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Comp. & Benefits

Hiring Manager

Jason Litman

Insider Connection @Silverline

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Responsibilities

As a key contributor on a project team, the Solution Architect guides customers through the design and implementation of Salesforce solutions

Engage customer stakeholders to understand desired business outcomes and define success criteria

Articulate to customer stakeholders the value of recommended solutions and approach

Lead discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements; synthesize requirements to create clear and comprehensive user stories and solution design documentation

Perform fit-gap analysis between Salesforce functionality and client requirements

Design elegant, innovative Salesforce solutions involving: configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality

Draft custom development specifications and manage the delivery and testing of the functionality by Development resources

Iterate on solutions through a Build/Test/Review cycle with customer Product Owner

Develop training curriculum and deliver training sessions to the solution’s end users

Work with a Silverline Engagement Manager to manage a project to scope, budget and timeline expectations

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce ecosystem consultingSalesforce solutions architectureMedia & entertainment industryProject implementationFunctional specifications documentationCloud-based technologiesSalesforce product expertiseLarge team collaborationProject methodologyUser-centered designSalesforce certificationsProblem-solvingHard-workingOutstanding communicationSelf-starterAmbitiousFlexibleTeam playerMedia & EntertainmentSalesforce

Required

5+ years client-facing consulting experience within the Salesforce ecosystem

3+ years experience architecting Salesforce solutions

2+ years working of Media & Entertainment industry experience strongly desired

3+ years experience implementing projects involving SF & other CRM platforms or relational databases

Proficient writing skills for producing functional specifications documentation

Outstanding communication skills, with both the internal team and clients

Experienced with learning and leveraging cloud-based technologies

Comfortable with a fast-paced, high performance environment

Self-starter, ambitious, flexible, team player

BA/BS degree or equivalent work experience. MBA is a plus

Demonstrated functional and technical knowledge implementing Salesforce Solutions

Salesforce product expertise including but not limited to; Sales Cloud, Service Cloud, Marketing Cloud (Pardot, Data Cloud, IS or experience on other marketing automation platforms is a plus), Health Cloud, Financial Services Cloud, CPQ …etc.

Experience working as a trusted advisor in consultative client engagements

Experience working with large teams within a structured project methodology framework

Understanding of and experience with user-centered design concepts

Having earned or willing to obtain Salesforce certifications upon request