Strategic Systems Inc ยท 8 hours ago
Salesforce Systems Administrator
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Responsibilities
Performs daily administration and end-user support of Salesforce applications. This includes managing multiple user setups, user roles, profiles, security, business rules, and permission sets, customization of objects, fields, record types, page layouts, formulas, validations, data backups, configure workflows, knowledge management, and create Reports/Dashboards.
Creates and maintains documentation on processes, policies, application configuration and user guides as needed.
Assists CRM development team with projects as assigned
Performs data imports, data integrity and data manipulation tasks, ensuring proper ownership of existing accounts and contacts.
Follows predefined team development to produce clean, efficient and maintainable platform configurations.
Follows good development practices by testing rigorously configuration changes within the Salesforce sandbox before deploying to production.
Simplifies and reduces technical debt by identifying and deleting unused fields, workflows, validation rules, reports, dashboards, objects, users and more.
Maintains data quality by identifying and deleting or merging duplicate records, cleansing and updating inaccurate data.
Assists in the implementation of security practices by monitoring login and user activity, deactivating unused users, and auditing field and profile access and security permissions.
Installs and maintains managed and unmanaged packages.
Manages configuration changes made in Salesforce into source code repository.
Stays current on Salesforce technology and releases.
Participates in SFDC Production related issues/downtime.
Works with Salesforce Support to resolve platform related issues (case management).
Follows all required Company policies and practices relating to the System Development Life Cycle.
Provides Tier 3 support and resolution of open IT issues escalated by IT Customer Support.
Performs other job-related duties as assigned or apparent.
Qualification
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Required
Thorough understanding of the entire CRM application and associated applications.
Daily administration and end-user support of Salesforce applications.
Managing multiple user setups, user roles, profiles, security, business rules, and permission sets.
Customization of objects, fields, record types, page layouts, formulas, validations, data backups.
Configure workflows, knowledge management, and create Reports/Dashboards.
Creates and maintains documentation on processes, policies, application configuration and user guides as needed.
Assists CRM development team with projects as assigned.
Performs data imports, data integrity and data manipulation tasks, ensuring proper ownership of existing accounts and contacts.
Follows predefined team development to produce clean, efficient and maintainable platform configurations.
Follows good development practices by testing rigorously configuration changes within the Salesforce sandbox before deploying to production.
Simplifies and reduces technical debt by identifying and deleting unused fields, workflows, validation rules, reports, dashboards, objects, users and more.
Maintains data quality by identifying and deleting or merging duplicate records, cleansing and updating inaccurate data.
Assists in the implementation of security practices by monitoring login and user activity, deactivating unused users, and auditing field and profile access and security permissions.
Installs and maintains managed and unmanaged packages.
Manages configuration changes made in Salesforce into source code repository.
Stays current on Salesforce technology and releases.
Participates in SFDC Production related issues/downtime.
Works with Salesforce Support to resolve platform related issues (case management).
Follows all required Company policies and practices relating to the System Development Life Cycle.
Provides Tier 3 support and resolution of open IT issues escalated by IT Customer Support.
Performs other job-related duties as assigned or apparent.
Preferred
Certified Salesforce Developer.
Development experience on Salesforce.com and Force.com platforms using APEX and Visualforce.
Experience in release and change management.
Minimum of 2 years of experience administering Salesforce in a mid to large size organization (at least 500 users).
Minimum of 2 years of experience with data migration tools like Apex Data Loader, Excel Connector to import and export the data to the Salesforce.com platform.
Experience using Salesforce security model, including sharing rules, roles, profiles, and sharing settings.
Certified Salesforce Administrator.
Company
Strategic Systems Inc
In a world being taken over by technology and automation, we recognize that PEOPLE are the key to innovation.
Funding
Current Stage
Growth StageCompany data provided by crunchbase