SAP Customer service with Field service @ SRS Consulting Inc | Jobright.ai
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SRS Consulting Inc ยท 2 days ago

SAP Customer service with Field service

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ConsultingInformation Services
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Growth Opportunities
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Hiring Manager
Ravi Pulaboina
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Responsibilities

Analyzing customer needs
Gathering requirements from stakeholders
Developing functional requirements
Designing solutions and writing up technical requirements
Testing and implementing technology solutions
Analyzing current business processes and systems
Identifying areas for improvement
Create Functional Design Document for development objects
Create Process Flow Diagrams
Create test scripts in support of business scenarios testing and E2E scenario testing.
Prepare Test data and Test cases.
Creating procedures to improve the existing systems
Recommending best IT practices
Perform and sign off system integration testing (SIT) to ensure E2E testing of apps
Facilitate execution and UAT Sign off.
Knowledge Transfer
Hypercare support
Providing training and support to users

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SAP CSSAP Field Service ManagementDynamics 365Functional Design DocumentProcess Flow DiagramsTest scriptsSystem Integration TestingUser Acceptance TestingHypercare supportStakeholder requirements gatheringTechnical requirements writingBusiness process analysisIT best practices

Required

Experience: 10 to 12 years and should have played BSA role for last 2-3 years.
Skills: SAP CS, SAP Field Service Management
Analyzing customer needs
Gathering requirements from stakeholders
Developing functional requirements
Designing solutions and writing up technical requirements
Testing and implementing technology solutions
Analyzing current business processes and systems
Identifying areas for improvement
Create Functional Design Document for development objects
Create Process Flow Diagrams
Create test scripts in support of business scenarios testing and E2E scenario testing.
Prepare Test data and Test cases.
Creating procedures to improve the existing systems
Recommending best IT practices
Perform and sign off system integration testing (SIT) to ensure E2E testing of apps
Facilitate execution and UAT Sign off.
Knowledge Transfer
Hypercare support
Providing training and support to users

Preferred

Prior experience and knowledge on Dynamics 365 platform will be an added advantage.

Company

SRS Consulting Inc

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SRS Consulting Inc.

H1B Sponsorship

SRS Consulting Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (119)
2022 (163)
2021 (157)
2020 (222)

Funding

Current Stage
Late Stage

Leadership Team

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Santhi Kanumuri
DIRECTOR โ€“ Client Relations & Recruitment
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Company data provided by crunchbase
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