36 applicants

Company

PwC · 2 days ago

SAP OTC/SD - Sr. Manager

US-Remote

Full-time

Onsite

Mid, Senior Level

$130K/yr - $256K/yr

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AccountingBusiness Development

No H1B

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Responsibilities

Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.

Deal effectively with ambiguous and unstructured problems and situations.

Initiate open and candid coaching conversations at all levels.

Move easily between big picture thinking and managing relevant detail.

Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.

Contribute technical knowledge in area of specialism.

Contribute to an environment where people and technology thrive together to accomplish more than they could apart.

Navigate the complexities of cross-border and/or diverse teams and engagements.

Initiate and lead open conversations with teams, clients and stakeholders to build trust.

Uphold the firm's code of ethics and business conduct.

Engaging with clients' business and IT teams to understand key business goals and translate those to a SAP Customer solution using relevant modules in SAP S4 stack (SD, LE, Transportation Mgmt, AVC, etc.);

Defining project scope and providing project implementation estimates including time frames, quality and quantity of resources required to successfully implement project; develop project plan incorporating all project variables including risk;

Establishing measurable criteria concerning deliverability, performance, maintenance, design and costs;

Working with the client's IT organization to establish technology strategy at an application level while Managing and mentoring SAP Customer technical staff;

Demonstrating intimate-level knowledge and understanding of SAP Customer application based solutions with demonstrated proficiency;

Demonstrating intimate-level knowledge in consulting, designing, implementing and leading significant tracks on larger project or leading medium sized consulting engagements within the SAP Customer product suite;

Demonstrating intimate-level knowledge with significant experience assisting clients in the implementation and support of SAP Customer solutions and improving business processes;

Demonstrating intimate-level knowledge and a record of success in the common issues facing clients who provide products and services within one or more of the following sectors including technology, automotive, consumer and retail, energy, industrial products or utilities;

Designing, building (hands-on configuration, if needed), testing and deploying the SAP Customer solution components required for successful integrations to SAP and non-SAP systems;

Utilizing past implementation experience of SAP SD configuration and build to define processes across order to cash ( pricing, discounts, order, delivery, invoicing etc. );

Identifying and addressing client needs: building, maintaining, and utilizing networks of client relationships and community involvement, communicating value propositions, managing resource requirements, project workflow, budgets, billing and collections, and preparing and/or coordinating complex written and verbal materials;

Understanding the impact of master data and hierarchies on the OTC process and reporting and coordinating with cross functional teams to deliver solution holistically;

Supervising teams to create an atmosphere of trust, seeking diverse views to encourage improvement and innovation, and coaching staff including providing timely meaningful written and verbal feedback;

Creating and maintaining a knowledge-base of service delivery content based on reusable information and knowledge objects, as well as their cross-purposed or leveraged functionality;

Developing strategy, as well as writing, communicating, facilitating, and presenting cogently to and/or for all levels of industry audiences, clients and internal staff and management; and,

Utilizing presentation slides, practice marketing materials, change management plans and/or project plans, workshops and whitepapers, practice methodologies and tools, policies and procedures, and/or other standard business communications.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SAP Customer solutionsSAP S/4 stackSAP SD configurationClient engagementBusiness process improvementProject managementCross-functional collaborationChange managementCoachingMentoring

Required

Demonstrates intimate-level abilities with, and/or a proven record of success directing efforts in a SAP Customer consulting capacity.

Establishing measurable criteria concerning deliverability, performance, maintenance, design and costs.

Working with the client's IT organization to establish technology strategy at an application level while Managing and mentoring SAP Customer technical staff.

Demonstrating intimate-level knowledge and understanding of SAP Customer application based solutions with demonstrated proficiency.

Demonstrating intimate-level knowledge with significant experience assisting clients in the implementation and support of SAP Customer solutions and improving business processes.

Designing, building (hands-on configuration, if needed), testing and deploying the SAP Customer solution components required for successful integrations to SAP and non-SAP systems.

Utilizing past implementation experience of SAP SD configuration and build to define processes across order to cash (pricing, discounts, order, delivery, invoicing etc.).

Understanding the impact of master data and hierarchies on the OTC process and reporting and coordinating with cross functional teams to deliver solution holistically.

Creating and maintaining a knowledge-base of service delivery content based on reusable information and knowledge objects, as well as their cross-purposed or leveraged functionality.

Developing strategy, as well as writing, communicating, facilitating, and presenting cogently to and/or for all levels of industry audiences, clients and internal staff and management.