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Company

Original Job Post

Merck · 2 days ago

SAP Platform Communication Lead

Rahway, NJ

Full-time

Hybrid

Senior Level

$136K/yr - $213K/yr

7+ years exp

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Comp. & Benefits

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Responsibilities

Communication Strategy development: Create a comprehensive communication strategy and plan aligned with SAP platform team goals and objectives that aligns with the EIT strategic goals and priorities. Define key messages, target audiences, channels, and timelines for communication activities. Will include strategy within team (Product Line and Service Teams) and between organizations (Value Teams, Key Business Stakeholders, third party partners)

Stakeholder Engagement: Support SAP Platform leadership with identification, assessment, and engagement of key stakeholders. Develop, execute, and monitor stakeholder engagement plans for execution by SAP Platform Leadership Team.

Create and Deliver Communications: Clear, concise, and impactful communications to promote awareness, understanding, and support for SAP platform team activities.

Communication Channel Management: Manage various communication channels and tools such as internet portals, social media platforms, email distribution lists, communication media, SAP Town Hall meetings, team spaces, confluence, and MS Teams communities. Determine the most effective channels to reach target audiences and ensure consistent and timely communication flow.

Collaboration: Collaborate with EIT Communications & Change Director to ensure alignment with broader EIT strategies, objectives and divisional communication efforts and updates. Develop a network with communication professionals across Divisional IT organizations, as well as in key Business Functional Organizations that interact with / leverage SAP Platform (MRL / HH / MMD / GSF and other supporting functions)

Measuring Success: Focus on defining measurable outcomes and success metrics.

Continual Improvement and Mentoring: Foster a culture of excellence, collaboration, and continuous improvement within the team (including external bench marking and harvesting of Communication best practices). Provide Communications related mentoring, coaching, and guidance to SAP Platform team members.

SAP Platform Leadership Support: Support SAP Platform Leader with management of tactical communication activities, including but not limited to: Managing the OKR (Objectives & Key Results) process for reporting on value delivery by the SAP Platform, Working with platform leaders to prepare value statements for change delivery (weekly, bimonthly and with major initiatives), Managing SAP Platform Townhalls – content development and delivery, Providing information to Director, EIT Communications & Change for EIT Town Halls, Communications, etc., Communication editorial calendars for bimonthly releases, projects, and other key initiatives, Developing strategy for Internal and external facing SharePoint sites and confluence pages and collaborating with stakeholders to manage content updates.

Qualification

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Corporate communicationsChange managementStrategy developmentTechnology-enabled transformationsContent writingStakeholder managementChannel managementMatrix organizationCross-divisional projects managementDiversity managementProblem-solvingLeadershipTeamworkOrganizationalCommunicationFlexibilityCollaborationInterpersonalCritical thinkingInfluenceRelationship buildingDigital TransformationBusiness Case DocumentationTranslation Management

Required

Bachelor's Degree required.

Minimum of 7 years of experience in Corporate Communications, Change Management, or related field

Personal accountability, autonomy, leadership, teaming, and organizational skills to drive and track success.

Experience with developing, implementing, and communicating a sharp vision and strategy to all levels of management, including senior leadership.

History of successful communication leadership for complex technology-enabled transformations in an ambiguous, fast-paced environment.

Strong communications experience, able to write and tailor content for specific audiences demonstrating a deep understanding of messaging, positioning, and stakeholder needs.

Exceptional writing skills, experience managing a variety of corporate communications channels.

Demonstrated leadership, flexibility, and ability to collaborate in a matrix organization, participating in cross-divisional projects and building peer relationships.

Persuasive communication, interpersonal, and critical thinking skills with the ability to influence and build relationships across a broad range of stakeholders.

Ability to manage in an environment which includes diversity of culture and languages.

Preferred

Delivery of communications and change strategies in conjunction with modern IT delivery methods (e.g., agile, waterfall, DevSecOps etc.) to technical and non-technical audiences

IT and Digital Transformation experience

Business case documentation experience

Experience managing communication related translation activities.