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Company

The Cigna Group · 5 hours ago

SAS/Posit/OAS Engineer Advisor

United States

Full-time

Remote

Mid Level

$100K/yr - $167K/yr

3+ years exp

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Responsibilities

Provide engineering support and oversight on Business Intelligence (BI) design, engineering and development of information technology solutions.

Responsible for complex, multi-site, multi domain BI tool activities and integration.

Manages the troubleshooting and resolution of BI infrastructure compatibility issues based on system architecture, project requirements, and customer expectations.

Partners with IT resources on BI engineering related issues and strategies.

This role will be responsible for the architecture, engineering and support of the Enterprise BI application environments at Cigna.

The successful applicant will have experience with, and be comfortable providing:

• BI Application Suite Architecture and Management

• Gather theater-wide customer requirements, design, and implement system architectures to ensure high availability and low application latency for various BI suite services.

• Configure and deploy the entire suite of BI applications to suit customer requirements.

• Work with a team of developers to integrate BI services into business process specific web applications.

• Manage content, create maps, overlays, and auditing reports as needed

• Manage web infrastructure – IIS, DNS, Https, Domain certificates, Identity Active Directory / LDAP

• Automate routine tasks using appropriate technologies to manage the BI server environment and demonstrate improved efficiencies and cost savings

• Work with devops to deploy new applications, services, scheduled jobs and support automation capabilities and requirements

• Participate in risk assessments and project life cycle design activities to support more senior engineers.

• Participate in the planning and implementation of system upgrades and maintenance.

• Ensure service availability in accordance with customer-established requirements.

• Complete day-to-day Infrastructure Engineering tasks without immediate supervision

• Be escalation point for technical support and troubleshooting efforts

• Periodic off-hours and on-call support of a 7x24x365 environment

• Other engineering duties as assigned

• Business Acumen

• Strong support/customer service skills and a 'meet people where they are' attitude

• Inquisitiveness and the desire to continually learn and improve the customer experience

• Participate in user meetings for education and networking

• Written and Verbal Communication

• Succinctly and correctly articulate designs, issues, and recommendations

• Be comfortable working with and providing technical briefings to decision makers.

• Be comfortable working with and providing technical and/or non-technical briefings and support to technical staff and business owners

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

BI Application Suite ArchitectureBI Infrastructure SupportSAS/Posit/OAS EngineeringAWS ExperienceRequirements GatheringWindows Server SupportShell ScriptingBI Architecture ExperienceLevel 3 BI Toolset SupportCustomer Service SkillsOrganizational Agility

Required

Bachelor degree in Computer Science or a related discipline

At least three, typically five or more years' experience in all phases of BI Infrastructure & Administration support, or equivalent in education and work experience

1-3 years' Product Development experience

SAS/Posit/OAS engineering and AWS experience

Knowledge of various BI Product Suites (BI Server / Web Portal / Data Store / Desktop Clients)

BI Infrastructure Support – Installs, Upgrades, Patches, etc

BI Architecture Experience

Level 3 BI Toolset Support

Requirements Gathering

Windows Server support experience

Shell Scripting/Automation experience