Lehigh Valley Health Network ยท 4 hours ago
Scheduling Coordinator - Home Care (Partial Remote Position)
Allentown, PA
Full-time
Remote
Entry Level
1+ years exp
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Responsibilities
Collects clinical information, obtains insurance, and verifies patient demographics to ensure appropriate scheduling of screening and diagnostic tests.
Schedules patients for physician appointments and diagnostic test procedures.
Educates patients, families and physician offices regarding department protocols, procedures, insurance, referrals and testing criteria.
Monitors practice protocols and department procedures and makes recommendations for improvement.
Utilizes scheduling software and other patient-specific software applications to facilitate patient access into the network.
Serves as a resource for staff, physicians, and referring offices.
Strives to reduce errors, minimize rework and defects through conscientious defects and attention to detail.
Qualification
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Required
High School Diploma/GED
6 months medical office, call center or customer service oriented work experience or in lieu of work experience, the completion of an Associate's Degree program or higher will be accepted.
Ability to maintain strict level of confidentiality.
Ability to work in a fast paced environment while handling multiple responsibilities.
Detail-oriented with the ability to enter information accurately into electronic systems.
Demonstrates ability to handle stressful situations.
Proficient in Microsoft Office applications.
Preferred
Familiarization with EMR and scheduling systems such as EPIC, PHS etc.
Bi-lingual English/Spanish.
Company
Lehigh Valley Health Network
At Lehigh Valley Health Network (LVHN), we continually go the extra mile to fulfill our mission to heal, comfort and care for the people of our community.
10,001+ employees
Funding
Current Stage
Late StageLeadership Team
Brian A. N.
President and Chief Executive Officer
Gregg Zahour
Vice President - CTO
Company data provided by crunchbase
