iCare Health Solutions, a VSP Vision™ company · 4 hours ago
Scheduling Coordinator
Miami, FL
Full-time
Remote
Entry Level
$15/hr - $17/hr
2+ years exp
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Responsibilities
Receive patient calls in a high-volume call center environment and is responsible for scheduling the patient with the correct type of provider
Utilize various systems to determine appointment availability and schedule the appropriate appointment
Collects all relevant patient demographic information including insurance coverage, patient medical history, etc.
Educate patients on referral process and arrange for any diagnostic testing.
Leverage fundamental understanding of the treatment protocols and specialty providers involved in managing diseases of the eye and vision care
Maintain patient confidentiality
Take on any other responsibilities assigned by the manager
Qualification
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Required
2 years of experience in Healthcare, or a related field
Strong customer orientation and servicing skills
Consistently displays professionalism and positive rapport with fellow employees
Demonstrate initiative in accomplishing department and company-wide goals
Excellent communication skills with patients over the phone in an energetic and empathetic manner
Ability to work in a fast-paced environment, with the ability to handle multiple tasks simultaneously
Detail-oriented and well-organized
Flexible schedule
Computer savvy
Bilingual English and Spanish Required
Preferred
Experience with NextGen
Company
iCare Health Solutions, a VSP Vision™ company
iCare Health Solutions is an organized eye care delivery system that specializes in delivering fully-integrated networks of optometric and ophthalmic professionals.
501-1,000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-11-03Acquired
Leadership Team
Lee Stern
Chief Executive Officer
Tami Little
Vice President Strategic Provider Partnerships
Company data provided by crunchbase
