42 applicants

Company

ScreenRant · 1 day ago

Screen Rant Community Manager

New York, NY

Full-time

Remote

Entry, Mid Level

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Media and EntertainmentNews

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Responsibilities

Develop and implement strategies to grow and engage the Screen Rant community.

Foster a welcoming and inclusive environment for all community members.

Monitor on-site community forums and other platforms to engage with users and address their needs.

Oversee the production and distribution of our portfolio of newsletters, ensuring content is engaging, accurate, and delivered on time.

Collaborate with content creators and editors to source and curate content that resonates with our audience.

Manage user-generated content and ensure it aligns with company guidelines and standards.

Supervise on-site comment moderation teams to ensure community guidelines are upheld.

Train and support moderators, providing them with the tools and resources needed to effectively manage community interactions.

Address user inquiries, feedback, and concerns in a timely and professional manner.

Track and analyze key community metrics such as engagement rates, growth, and user behavior.

Provide regular reports with insights and recommendations to improve community strategies.

Utilize data to identify trends and opportunities for enhancing user experience on community forums and newsletters.

Work closely with marketing, editorial and social teams to align community initiatives with overall company goals.

Coordinate with the IT team to implement new community features and improvements.

Participate in cross-functional projects to drive user engagement and retention.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Community ManagementSocial Media ManagementContent Management SystemsData AnalysisMultitasking AbilitiesEntertainment Industry Knowledge

Required

Proven experience in community management, social media management, or a similar role.

Familiarity with online forums, social media platforms, and content management systems.

Excellent written and verbal communication skills.

Strong organizational and multitasking abilities.

Proficient in data analysis and reporting tools.

Ability to work independently and collaboratively in a remote setting.

Preferred

Bachelor's degree in Communications, Marketing, Journalism, or a related field preferred.

Experience in the entertainment industry or a strong passion for movies, TV shows, and pop culture is a plus.

This is a completely remote position, but New York local is preferred.

Company

ScreenRant

ScreenRant had a humble start back in 2003 and in the years since has grown into one of the largest and most-respected entertainment news sources in the world - having served over 1+ billion readers in 2023.

Founded in 2003