Seasonal Bilingual Healthcare Customer Service Representative – Spanish-English – Remote in North Carolina @ TTEC | Jobright.ai
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Seasonal Bilingual Healthcare Customer Service Representative – Spanish-English – Remote in North Carolina jobs in Concord, NC
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TTEC · 1 day ago

Seasonal Bilingual Healthcare Customer Service Representative – Spanish-English – Remote in North Carolina

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ConsultingInformation Technology

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Responsibilities

Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Bilingual EnglishBilingual SpanishHIPAA complianceCustomer service experienceComputer experienceUSB wired headsetSmartphoneDevice (IOS/Android)

Required

Bilingual in English and Spanish
6 months or more of customer service experience
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent
Computer experience
High speed internet (> 15 mbps)
While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)
Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in

Benefits

PTO
Tuition reimbursement
Health and wellness incentives

Company

TTEC is one of the technology and services innovators that provides end-to-end, digital CX solutions.

Funding

Current Stage
Public Company
Total Funding
$1.61B
2021-11-23Post Ipo Debt· $1.5B
2019-12-06Post Ipo Equity· $110M
1996-08-09IPO

Leadership Team

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Kenneth I. Tuchman
Founder, Chairman and CEO
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Chris Kumsher
CFO - GVP
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Company data provided by crunchbase
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