EASTCONN · 2 days ago

Secretary

Willimantic, CT

Full-time

Onsite

Entry Level

$17/hr - $17/hr

1+ years exp

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EducationNon Profit

Insider Connection @EASTCONN

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Welcoming all customers/visitors and engaging with customer inquiries via remote platforms (e.g.; telephone/text, email, video call or web-based chat).

Requires independently handling of any related customer service issues.

Responsible for providing Job center and partner program information

Assisting customers and staff with faxing, filing, registering for workshops coordinating meetings and appointments.

Conducting adult and community programs information sessions

Supporting the set-up of and proctoring of testing (e.g.; CASAS, Pearson Vue, etc).

Ensuring that all front desk operations are carried out in an organized and efficient fashion.

Completing on site virtual service delivery, maintaining virtual database information, and assisting with digital tools.

Other duties as assigned.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Data EntryMarketingTask ManagementInvoicingAccount ReconciliationProblem-SolvingCommunicationTime ManagementTeamworkMicrosoft WordExcelWeb-based toolsCanva.comGoogle SuiteGoogle DriveGoogle DocsGoogle SheetsBilingual in Spanish

Required

Associates Degree plus one year related work experience or a H.S Diploma plus three years of related work experience. (will consider reasonable alternative combination of education and experience)

Ability to thrive within diverse teams and serve people with diverse socioeconomic, racial, and ethnic backgrounds

Excellent customer service and communication skills, verbal and written, including de-escalation skills

Experience with Outreach and Marketing activities, such as attending recruitment events

Capacity to complete data-entry tasks utilizing web-based systems, maintain accuracy and efficiency in fast-paced environment

Time/Task management and the ability to work independently

Ability to infrequently travel within Eastern Connecticut and occasionally statewide with reliable transportation

Capacity to process invoices, reconcile accounts and manage vendor orders