BLACKCLOAK · 17 hours ago
Security Operations Manager
United States
Full-time
Remote
Mid, Senior Level
$140K/yr - $160K/yr
5+ years exp
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Responsibilities
Interface with clients to remotely onboard them onto the BlackCloak Platform.
Answer client inquiries, alerts, incidents, and questions.
Lead and mentor a team of cybersecurity analysts.
Respond to security alerts, assess the risk, and deliver mitigation responses.
Maintain total command and awareness of the security ticket queue.
Run network vulnerability assessment scans of customer infrastructure.
Communicate vulnerability and threat assessments to clients.
Own the continuous development of our EDR and Incident Response Program.
Manage on-call rotations and scheduling.
Provide post-onboarding support to customers through periodic touchpoints as needed in a timely and professional manner.
Participate in knowledge transfer sessions, product training, and other strategic initiatives as needed.
Maintain working knowledge of BlackCloak’s solutions, platform features, and best practices.
Conduct proactive threat hunting to identify and mitigate potential security threats before they impact clients.
Develop and implement threat hunting strategies and techniques.
Analyze threat intelligence data to identify trends and patterns.
Collaborate with the Incident Response team to investigate and respond to security incidents.
Qualification
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Required
4-year college degree preferred or relevant work experience.
Close to 5 to 7 years of experience in an information security/cybersecurity role.
At least 2 years of experience leading a SOC.
Strong analytical and problem-solving skills.
Ability to operate independently and efficiently to manage multiple tasks and priorities simultaneously and successfully.
Strong communication skills and ability to interface with customers.
Preferred
Industry-recognized information security certifications a plus: CISSP, GIAC, OSCP, Security+.
Prior experience managing an IT help desk is a plus.
Penetration and vulnerability testing experience.
Windows and macOS forensic investigation and vulnerability management experience.
Technical knowledge of operating systems such as Windows, macOS, iOS, Android, Linux.
Experience in threat hunting and threat intelligence analysis.
Benefits
100% employer-paid coverage for employees & 50% employer-paid coverage for dependents for medical (3 plan options), dental and vision plans.
Health Savings Account with BlackCloak contributions.
100% Employer-paid life & short- and long-term disability insurance
401k with both traditional and roth options & an employer match for traditional contributions
Company Equity
Vacation and Sick Leave
10 Paid Company Holidays
Wellness Days
Paid Parental Leave
Multiple off-sites and virtual events throughout the year
In-home office stipend
Company
BLACKCLOAK
BlackCloak is the Pioneer of Digital Executive Protection for corporate executives, family offices and private wealth individuals.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$30.7MKey Investors
Baird CapitalTDF VenturesDataTribe
2024-09-17Series B· $17M
2021-07-29Series A· $11M
2020-05-07Seed· $1.9M
Leadership Team
Christopher Pierson
Founder & CEO
Aaron Wise
Chief Technology Officer
Recent News
Company data provided by crunchbase
