AT-RISK International, Inc. ยท 4 hours ago
Security Program Manager
Frisco, TX
Full-time
Remote
Senior Level
7+ years exp
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Responsibilities
To ensure premier service delivery, function as a liaison between the company, clients, and client-facing security personnel.
Participate in the selection of security personnel and provide them with management oversight, guidance, evaluations, and general support.
Review and oversee case notes, time entries and updates.
Cultivate strong, long-term relationships with client points of contact.
Support travel logistics and review expense reports.
Plan and participate in company provided training.
Support onboarding and offboarding processes, including equipment management.
Be knowledgeable of all client contract requirements; design and implement solutions to ensure exceptional client service.
Works closely with the Recruiting and Training/Compliance staff on projects relative to service delivery strategies and/or client satisfaction needs.
Qualification
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Required
At least 7 to 10 years of corporate and/or operational experience in dynamic, fast-paced service environments and/or project management positions.
Superior communication skills with the ability to communicate effectively and professionally with diverse groups.
Superior service delivery mindset and initiative.
Demonstrated self-motivation and ability to work effectively with little or no direction.
Demonstrates an ability to interact effectively with executive staff, clients, employees, and vendors.
Detail oriented, highly organized, and ability to multitask.
Possesses an ability to work comfortably and interact with all levels of management.
Proficient computer skills including MS office applications and database applications.
Ability to cultivate strong working relationships with other departments and co-workers.
Ability to coordinate staffing requirements across multiple domestic locations.
Ability to travel domestically or internationally.
Preferred
Familiar with active assailant prevention & response programs.
Advanced experience in directly managing large, diverse teams is a plus.
Benefits
Health
Dental
Vision
401(k)
10 paid holidays
Up to 7 weeks of PTO
$40/month personal gym reimbursement
Company
AT-RISK International, Inc.
Our goal is to create and maintain safe environments by providing threat analysis, protection, investigations, consulting, intelligence and security training services everywhere clients go.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
John Gallagher
Executive Vice President & Partner
Company data provided by crunchbase
