Seguin Branch Member Service Representative - Full Time @ Randolph Brooks Federal Credit Union | Jobright.ai
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Seguin Branch Member Service Representative - Full Time jobs in San Antonio, Texas Area
31 applicants
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Randolph Brooks Federal Credit Union ยท 2 weeks ago

Seguin Branch Member Service Representative - Full Time

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BankingFinancial Services

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Responsibilities

Provide enthusiastic, professional, quality, prompt and courteous service to members, prospective members, and RBFCU team.
Process a variety of face to face transactions and maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.
Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.
Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.
Prepare various teller reports, and escort members into designated areas when requested.
Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.
Observe safety and security procedures, and report potentially unsafe conditions.
All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).

Qualification

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Sales experiencePC proficiencyBilingual (English/Spanish)

Required

High School diploma or GED
Six months of work experience (financial institution, customer service or sales experience preferred)
Must be able to work a flexible Monday through Saturday schedule
Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers
Excellent communication and interpersonal skills
Ability to apply common sense understanding to carry out detailed and somewhat involved written or oral instructions
Ability to handle problems involving a few concrete variables in standardized situations
Proficient in utilizing PC, software and other office equipment
Teamwork and dedication to developing strong relationships with coworkers
Able to move over 50 pounds (coin bins occasionally) and sit or stand for long periods of time
Good vision (correctable), hearing, and manual dexterity

Preferred

Bilingual (English/Spanish)

Company

Randolph Brooks Federal Credit Union

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Randolph-Brooks Federal Credit Union is focused on helping members save time, save money and earn money.

Funding

Current Stage
Late Stage

Leadership Team

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Christopher O'Connor
President and CEO
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Company data provided by crunchbase
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