Randolph Brooks Federal Credit Union ยท 2 weeks ago
Seguin Branch Member Service Representative - Full Time
Maximize your interview chances
BankingFinancial Services
Insider Connection @Randolph Brooks Federal Credit Union
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Provide enthusiastic, professional, quality, prompt and courteous service to members, prospective members, and RBFCU team.
Process a variety of face to face transactions and maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.
Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.
Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.
Prepare various teller reports, and escort members into designated areas when requested.
Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.
Observe safety and security procedures, and report potentially unsafe conditions.
All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
High School diploma or GED
Six months of work experience (financial institution, customer service or sales experience preferred)
Must be able to work a flexible Monday through Saturday schedule
Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers
Excellent communication and interpersonal skills
Ability to apply common sense understanding to carry out detailed and somewhat involved written or oral instructions
Ability to handle problems involving a few concrete variables in standardized situations
Proficient in utilizing PC, software and other office equipment
Teamwork and dedication to developing strong relationships with coworkers
Able to move over 50 pounds (coin bins occasionally) and sit or stand for long periods of time
Good vision (correctable), hearing, and manual dexterity
Preferred
Bilingual (English/Spanish)
Company
Randolph Brooks Federal Credit Union
Randolph-Brooks Federal Credit Union is focused on helping members save time, save money and earn money.
Funding
Current Stage
Late StageRecent News
The Business Journals
2024-04-09
Company data provided by crunchbase