Senior, Operations Business Analyst @ Teladoc Health | Jobright.ai
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Teladoc Health · 13 hours ago

Senior, Operations Business Analyst

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Health CareMental Health
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Responsibilities

Generate dashboards and reports for Teladoc management showing key metrics that help drive optimum resource utilization and evaluate provider performance in comparison to expectations set in budgeted models
Lead analysis efforts and investigate business issues and risks using quantitative tools and modeling techniques, communicating recommendations to stakeholders
Apply strong functional and application knowledge while analyzing data and determining ways to make data actionable including recommendations for process improvement
Designs, develops, and programs methods, processes, and systems to consolidate and analyze unstructured, diverse “big data” sources to generate actionable insights and solutions for clinical operations and product enhancement.
Trend, track, and monitor product KPI metrics, looking for deviations and escalating as appropriate
Provide peer leadership within an existing high performing team to deliver high quality standard reporting with recommendations to senior leadership to guide decision making
Work with a high degree of independence within team and across division, collaborating cross-functionally to meet organizational and division goals
Provide short- and long-term forecasts for various services provided by Teladoc
Analyze, manipulate, and act on Teladoc generated forecasts
Proactively analyze the profiles of network physicians looking for variances and communicate any required adjustments based on actual and forecasted needs
Build successful interpersonal relationships with business partners, leadership team across the Teladoc organization
Assist in the development of strategic objectives and tactical planning for the team translating strategy into tactical plans and determining how data can support these efforts.
Perform other duties, as needed

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SQLPythonTableauData analysisDashboard creationExcelQuantitative analysisTime series forecastingHealthcare experienceRisk management

Required

Proficient in creating dashboards using data visualization software (Tableau)
Proficient in Excel
5-8 years of data analysis experience in a healthcare setting addressing staffing/scheduling requirements

Preferred

Experience with SQL is preferred
Work-related experience with Python is preferred
Bachelor’s Degree or Master’s Degree from an accredited college or university preferred.
6-8 years’ experience in call center operations or similar work environment or experience with time series forecasting
Quantitative analysis and computational skills, problem resolution, and risk management skills providing an attention to detail, process, deadlines, and quality results
Ability to prepare and present written and verbal reports

Benefits

Performance bonus
Benefits (subject to eligibility requirements)

Company

Teladoc Health

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Teladoc is a telehealth platform that offers primary care, mental health, and chronic condition management services for patients.

H1B Sponsorship

Teladoc Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (67)
2022 (208)
2021 (202)
2020 (19)

Funding

Current Stage
Public Company
Total Funding
$172.85M
Key Investors
Silicon Valley BankIcon VenturesKleiner Perkins
2016-07-12Post Ipo Debt· $80M
2015-07-01IPO
2014-09-18Series C· $50.25M

Leadership Team

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Chuck Divita
CEO & Board of Directors Member
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Mala Murthy
Acting CEO
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Company data provided by crunchbase
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