200+ applicants

Company

Amazon · 1 week ago

Senior Accommodation Consultant

United States

Full-time

Remote

Mid, Senior Level

$58K/yr - $124K/yr

5+ years exp

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Responsibilities

Function as the highest escalation point under Manager, with expertise and excellence in case management, stakeholder consulting, and complex case management.

Manage executive and non-executive escalation response.

Support all new hire nesting, manage nesting plans, new hire audits, and coaching.

Pursue return-to-work management and collaboration with leave case managers and disability vendors to ensure effective administration of the program

Provide consultation and coaching regarding accommodation matters to designated HR partners, managers and employees

Provide information, referral, and support to employees with medical conditions or disabilities (both occupational and non-occupational), supervisors, Human Resources, and other partners at an escalated level to support Amazon’s employee retention efforts

Operate as an advocate for the accommodations process by providing on-going consultative support to site stakeholders and accommodation specialists with a focus on problem solving and creative solutions

Facilitate escalated communication between stakeholders, employees with disabilities, as well as Leave of absence, STD, LTD and Workers Compensation stakeholders

Coordinate with DLS Management and Legal on escalated issues as appropriate

Manage sensitive cases and effectively navigate contentious interactive discussions and adhere to appropriate/effective accommodations

Evaluate documentation and limitations to assist Human Resources and department supervisors in identifying essential and marginal functions of employee positions

Assist employees in understanding their restrictions and limitations and their legal rights and responsibilities

Effectively communicate with stakeholders in a virtual setting while maintaining strict confidentiality in verbal and written communications

Maintain knowledge on legislation and national, state and local issues affecting access for employees with disabilities

Document and maintain up-to-date case records and notes of appropriate and accurate information on the computer database

Implement accommodations by arranging equipment, assistive technology, or other accommodations.

Evaluate effectiveness of accommodations and make adjustments as needed.

Provide professional opinion and actions taken on behalf of disabled employees in formal grievances, arbitration, depositions, and other forums as requested

Adhere to internal SLAs and quality standards

Flexible to work nights and weekend

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

ADA knowledgeFMLA administrationHR experienceRelationship managementMicrosoft OfficeRehabilitation CounselingCase managementConfidentiality standards

Required

Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience

Knowledge of Microsoft Office products and applications

5+ years of progressive HR experience that includes ADA/FMLA administration, partnership with legal teams, and evidence of strong relationship management skills

Preferred

Experience developing policies and supporting documentation

Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards

A current Commission on Rehabilitation Counselor Certification (CRCC) credential as a Certified Rehabilitation Counselor (CRC) or Master’s degree in rehabilitation counseling.

Benefits

A full range of medical, financial, and/or other benefits

Company

Amazon

Glassdoor

3.7

Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.

Founded in 1994

Seattle, Washington, USA

10001+ employees

https://amazon.com

H1B Sponsorship

Amazon has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (14000)

2022 (23375)

2021 (15334)

2020 (14558)