Yelp · 16 hours ago
Senior Account Executive, SaaS Sales (Remote)
New York, NY
Part-time
Remote
Mid, Senior Level
$52K/yr - $72K/yr
3+ years exp
Maximize your interview chancesAdvertisingApps
Insider Connection @Yelp
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Manage your own book of business through prospecting & disciplined pipeline management
Drive the full sales cycle primarily through inside sales: make introductory calls, assess business goals through qualifying, and close the deal
Become an expert in Yelp’s full suite of products: Yelp Reservations, Waitlist, Connect and Advertising, and understand the value proposition for each
Be knowledgeable of other restaurant solutions available in the market that help restaurant owners grow their business
Adapt product recommendations quickly to suit the client needs - asking probing questions and handling objections will be critical to your success
Achieve and consistently exceed monthly sales goals
Provide exceptional and timely inbound customer support via phone and email
Consult and educate our customers to provide value, resolve their business needs, and retain their business
Become an expert in the Yelp Restaurant SaaS product suite and adapt product recommendations quickly to suit client needs - asking probing questions and finding solutions will be critical to your success
Help owners with their full suite of Yelp Restaurant tools to market their restaurant, efficiently manage their front of house, and drive diners.
Grow and learn in a fast-paced high-growth environment - there will be plenty of opportunities to stretch your skillset and make an impact for our customers and our company
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Bachelor's Degree or 3+ years of relevant client facing experience
Be available to work weekends and holidays between the hours of 6AM-8PM PST
Great communicator - Whether it’s on the phone, through email or via live chat, you excel at communicating with customers
Positive - You strive to maintain a positive working space with both customers and peers
Adaptable - You are adaptable and can think on your feet, when faced with new challenges, or tough conversations, failure simply isn't an option
Supportive - You don’t hesitate to lend a helping hand to other team members when possible
Value Focused - Solid ability to handle challenging conversations and add value to business owners in a professional, solutions-oriented manner
Willingness to Learn and Grow - You are open to feedback, adaptive and coachable; you embrace and thrive in a fast paced high-growth environment
Preferred
Experience in SaaS, sales, client retention, support, or customer success
Benefits
Full medical, vision, and dental coverage
Mental health support and services via Modern Health
15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter)
7 paid wellness days
12 paid holidays
Plus one floating holiday
Up to 14 weeks of parental leave
Monthly wellness subsidy
Flexible spending account
401(k) retirement savings plan
Employee stock purchase plan
Professional development reimbursement
Work from home reimbursement
Company
Yelp
Yelp is an online platform that connects people with great local businesses through user-generated reviews and recommendations.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$56MKey Investors
Elevation PartnersDAG VenturesBenchmark
2012-03-02IPO
2010-01-27Series E· $25M
2008-02-26Series D· $15M
Leadership Team
Jeremy Stoppelman
Co-founder and CEO
Sam Eaton
Chief Technology Officer
Recent News
2024-12-06
2024-12-06
Company data provided by crunchbase
