Martindale-Avvo · 2 hours ago
Senior Account Executive
United States
Full-time
Remote
Mid, Senior Level
$52K/yr - $120K/yr
1+ years exp
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Responsibilities
Prospects existing clients over the phone, and performs daily marketing consultations via Video to achieve monthly upsell sales targets.
Drives upsell revenue opportunities by identifying marketing opportunities for each client and then matches those opportunities with the best level of service required to meet each client’s needs.
Qualify leads driven from marketing efforts directed at existing clients and sets appointments for online demonstrations to qualified decision makers.
Demonstrate a high level of knowledge of digital marketing.
Maintains and manages a portfolio of clients and develops strong relationships with each client.
Address client concerns and ensure the resolution of issues in a timely manner, with hand-off to appropriate internal staff and/or follow-up when appropriate.
Proactively identifies ‘at risk’ customers and escalates these customers to the appropriate department to ensure they are retained as customers.
Ensure customers are proficient in using services by identifying user needs and providing consultative services and directing those to training or coaching resources when appropriate.
Field all account and product related direct calls from clients, as well as transferred calls from the Customer Support team for issues and requests that require immediate assistance.
Monitors for competitors, including pricing and services.
Required to meet weekly, monthly and annual productivity and sales metrics.
Attends weekly meetings and provides updates, suggestions and/or optimizations to improve client performance and increase incremental revenues for the company.
Qualification
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Required
1 Year+ in closing a SaaS product to small businesses as an Account Executive. (Must be in your most recent role)
Communication Skills: Excellent, professional written and verbal communication skills
Ability to build and maintain long term relationships
Ability to multitask and stay highly organized while doing so
Strong organizational and analytical skills. Able to master excel and PowerPoint presentations
Energy, hustle, and appetite for growth and responsibility
Detail oriented and self-motivated
This position is Remote for candidates applying within Pacific, Mountain or Central time zones
Must have Hi-Speed Internet
Preferred
1 Year+ of sales experience in Digital Marketing or TV/Online Ad sales
6 Months or more in a SDR/BDR role calling on Small Business
BS or BA preferred, but willing to consider strong backgrounds in lieu of degree
Degree in Business or Communications is a plus
Benefits
Health, Dental, and Vision Benefits
Group life and AD&D
LTD and STD
Employee Assistance Program
401K Plan
3 weeks paid time-off and Paid Holidays
Company sponsored events and outings
Amazing company culture and environment
Company
Martindale-Avvo
Martindale-Avvo provides marketing, advertising, pay per lead, and case management services to the legal industry.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Deirdre Jensen
Human Resources Manager/ Business Partner
Recent News
Company data provided by crunchbase
