Real Chemistry · 4 hours ago

Senior Account Executive

United States

Full-time

Remote

Senior Level

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Responsibilities

Oversees note taking during meetings/calls (internal and client-facing); sends prompt recaps to all appropriate parties

With guidance from supervisor, coordinates the resources needed to service project scopes by developing/owning strategic operational plans i.e., creative briefs, project plans, status spreadsheets, hot sheets, meeting recaps, etc. while balancing client expectations alongside the execution of successful work output

Learns, follows, and implements each client’s Standard Operating Procedures (SOPs) into agency's milestone delivery(s), review periods, MLR submissions, etc.

Works in close partnership with Project Manager (PM) to ensure the smooth production process of all scopes of work

May review timelines created by PM to ensure dates align to client SOP and needs

Collaborates with PM to meet client submission deadlines and expectations

May serve as the day-to-day client contact on select projects while building client relationships and debriefing regularly with Senior Account Director (Sr Acct D)/Account Director (Acct D).

May participate in new business opportunities as a support to the Account Director (Acct D)

With guidance from the supervisor, writes/populates the proposals/SOWs in response to client inquiries for new business

Drives the creation of billable job codes

Assists Sr Acct D/Acct D at monthly revenue recognition meetings with any insights that may inform accruals

Pending project ownership, may work with PM to understand project burn against original budget; communicates updates to Sr Acct D/Acct D

Collaborates with supervisor on development of goals and works towards progress

Models fulfilling their essential job functions and company SOPs for junior staff

Contributes and/or provides feedback to supervisor, leadership, and fellow team members with a solution-oriented focus

With guidance from the Supervisor, may collaborate with new staff to help with their onboarding and training

Effectively collaborates with members across the entire team to succeed

Ensures procedures are followed by all team members

Contributes and/or provides feedback to Supervisor, leadership, and fellow team members with a solution-oriented focus

Qualification

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Client relationship managementProject managementMicrosoft OfficeAdobe AcrobatAnimated mediaMarketing degreeBiomedical visualization degree