L&R DISTRIBUTORS · 8 hours ago

Senior Account Manager

United States

Full-time

Remote

Mid, Senior Level

$100K/yr - $120K/yr

5+ years exp

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Responsibilities

Account Management: Serve as the primary point of contact for assigned retail accounts, building and maintaining strong, collaborative relationships. Understand customer needs and objectives to provide tailored solutions.

Sales Growth: Develop and execute account-specific sales strategies to drive revenue growth, increase market share, and meet or exceed sales targets.

Product Knowledge: Possess in-depth knowledge of L&R's product portfolio, features, benefits, and market positioning. Communicate these effectively to customers.

Customer Engagement: Regularly engage with customers through meetings, presentations, and communication channels to ensure their needs are met and exceeded.

Forecasting: Collaborate with cross-functional teams to create accurate sales forecasts and inventory plans. Monitor inventory levels and ensure on-time product delivery.

Negotiation: Negotiate pricing, promotions, and terms with customers to secure favorable agreements that align with the company's profitability goals.

Market Insights: Stay informed about market trends, competitor activity, and consumer preferences. Use this information to make informed decisions and identify growth opportunities.

Reporting: Provide regular reports and updates on sales performance, market trends, and account status to the Director of National Accounts.

Issue Resolution: Address and resolve any customer concerns, issues, or disputes promptly and professionally.

Identify and prioritize key contacts within select retail customers

Develop and execute account plans for respective customer base

Identify and execute against unplanned sales opportunities within assigned accounts

Create uniform presentations that can be modified for each customer as needed

Organize sales visits/calls based on plan timing

Oversee assigned account and oversee related Sales functions, assisting where necessary

Orchestrate and provide follow up to ensure flawless execution

Become liaison between customer and rest of organization (retail, sales support, sales leaders, etc.)

Maintain accurate records and follow up

Achieve monthly sales objectives

Leverage sales analytics to identify opportunities and new strategic initiatives to pursue

Collaborate with Sales leaders on annual joint business plan

Develop monthly guidance on forecast and demand needs, communicate risks

Provide direction to retail team on customer specific plans

Qualification

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Account ManagementSales GrowthProduct KnowledgeCRM SoftwareMicrosoft Office SuiteSales AnalyticsForecasting