performance.io® · 3 hours ago

Senior Account Manager

United States

Full-time

Remote

Senior Level

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Responsibilities

Working closely with the Business Development Lead to ensure all accounts are serviced to the highest standards

Ensuring all activity meets or exceeds clients’ performance expectations

Build long-term relationships with clients

Manage budgets in line with strategy and agreed budget scope

Management of all assigned client projects to ensure that work is delivered to an exceptional standard, on budget and on time

Overseeing development of monthly reports, creating agendas for client calls, and action summaries

Quality control of work conducted by junior and more operational members of the team

Supporting the team with pitch work to drive new business

The Account Manager will be expected to expand their online performance marketing industry awareness, communication and project management skills to identify new opportunities, while proactively challenging and contributing to client handling activities and playing an increasing role in strategic input.

Occasional travel for client meetings.

Qualification

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Client Relationship ManagementProject ManagementPharma/Healthcare ExperienceClient Services ExperienceNumerical SkillsExcelDigital Channels UnderstandingPowerPoint SkillsGoogle Slides SkillsProactive Self-Starter