Xebia · 4 hours ago
Senior Account Manager
New York, United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years exp
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Hiring Manager
Nancy C.
Insider Connection @Xebia
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Responsibilities
Expand and grow client accounts by identifying upselling and cross-selling opportunities based on a deep understanding of client business objectives.
Manage existing client accounts, serve as the primary point of contact and build strong relationships with key decision makers and grow existing accounts.
Conduct regular account reviews to assess client satisfaction, identify areas for improvement, and propose appropriate enhancements to meet client needs.
Develop and execute account growth strategies, including account penetration plans, to achieve revenue targets and drive business growth. All this via a systematic account plan approach.
Proactively create opportunities to support our service lines and leverage alliance partners to maximize business and deliver incremental value to customers.
Promote Client development and build relationships with Clients through office visits, presentations, and negotiations (“Walk the hall” mindset)
Proactively identify client risks or opportunities and help manage the project team to effectively respond.
Utilize strategic client hunting practices, industry/market analysis, internal communication, external promotions, and constant in-depth client analysis to uncover revenue opportunities.
Track vendor agreements and complete accurate invoicing information.
Stay updated on industry trends, regulatory changes, and emerging technologies within the IT sector to proactively offer innovative solutions to clients.
Prepare and deliver client presentations, proposals, and reports that effectively communicate value propositions and showcase the benefits of our IT consulting services.
Maintain accurate and up-to-date records of client interactions, opportunities, and account status in the CRM system.
Qualification
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Required
Bachelor's degree in business administration, finance, computer science, or a related field.
8 years of account management experience within an IT consulting or technology solutions company.
Demonstrated track record of successfully managing and growing client accounts, meeting revenue targets, and driving client satisfaction.
Strong relationship-building skills with the ability to establish trust and credibility with key stakeholders.
Excellent communication and presentation skills, with the ability to effectively convey complex IT concepts and solutions to clients.
Strong problem-solving and analytical skills to understand client needs and develop tailored solutions.
Ability to work collaboratively in a team environment, as well as independently with minimal supervision.
Proficiency in CRM software and Microsoft Office Suite.
Willingness to travel to client locations as required and having a 'walk the hall' mindset.
Preferred
A master's degree is a plus.
BFS / Insurance / Retail / Pharma vertical experience is desired but not mandatory.
Benefits
Medical, Dental and Vision Insurance (Subsidized)
Health Savings Account
Flexible Spending Accounts (Healthcare and Dependent Care)
Short-Term and Long-Term Disability
Life and AD&D Insurance
Assistance Program
Unlimited access to LinkedIn learning solutions
Matched 401(k) Retirement Savings Plan
Paid Time Off
Company
Xebia
Xebia is specialist op het gebied van Agile, Test Automation, Continuous Delivery, Architecture en Modern Software Development
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Esteban Garcia
CEO (US)
Tobias Wagner
Global Chief Financial Officer
Recent News
Consulting.us
2024-04-25
Company data provided by crunchbase
