Cint · 2 days ago

Senior Analyst, Collections

New York, NY

Full-time

Remote

Mid, Senior Level

$50K/yr - $65K/yr

2+ years exp

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Responsibilities

Chasing of overdue accounts and invoices by telephone, and email

Ensuring all unallocated payments are accounted for and reconciled

Dealing with customer invoice queries and liaising with staff members to settle queries in a timely manner

Maintaining and updating account information

Account Reconciliations

KPI`s - Ensure Monthly Cash Collection targets are met

Provide client data both internally and externally upon request

Discuss and report any problematic accounts to the Head of Collections in a timely manner

Maintain effective communication between customers and colleagues at all times to ensure an efficient and smooth service and customer satisfaction

Support any relevant audit requests, as and when required

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Credit Control experienceExcel skillsCustomer service skillsAccount ReconciliationsAdministration skills