NMI · 1 day ago

Senior Analyst, Order to Cash Operations

United States

Full-time

Remote

Mid Level

$80K/yr - $90K/yr

3+ years exp

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Financial Services

No H1B

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Responsibilities

Process and validate sales orders, ensuring accuracy and compliance with company policies.

Coordinate with sales, finance, and logistics teams to ensure timely order fulfillment.

Monitor and resolve order discrepancies, delays, and other issues.

Participate in regular meetings with sales leadership to discuss deal pipeline, challenges, and opportunities

Generate and distribute invoices in a timely manner.

Ensure accuracy in billing, pricing, and customer data.

Address and resolve billing inquiries from customers and internal stakeholders.

Monitor accounts receivable and follow up on overdue accounts.

Implement collection strategies to minimize aged receivables.

Work with customers to resolve payment issues and negotiate payment terms when necessary.

Manage the deal approval process, ensuring timely and accurate review by relevant stakeholders.

Ensure contracts comply with company policies, financial guidelines, and legal requirements.

Analyze contract terms and conditions, identifying potential risks or issues.

Evaluate custom pricing requests and escalate for approval as necessary.

Provide feedback and recommendations for contract amendments or adjustments.

Participate in cross-functional projects aimed at enhancing system capabilities and process workflows.

Identify opportunities for automation within the O2C process and collaborate with IT and process improvement teams to implement RPA solutions.

Develop and maintain documentation of O2C processes, policies, and procedures.

Generate regular and ad-hoc reports on O2C metrics, including order volumes, DSO (Days Sales Outstanding), and collections performance.

Analyze data to identify trends, opportunities, and areas for improvement.

Present findings and recommendations to management.

Qualification

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Order to Cash operationsBillingCollectionsContract reviewRobotic Process AutomationNetsuiteSalesforceMicrosoft ExcelGoogle SheetsProcess improvementProject/program leadership