Credible ยท 15 hours ago
Senior Analyst
Phoenix, AZ
Contract
Remote
Mid, Senior Level
$50/hr - $60/hr
3+ years exp
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Responsibilities
Leverage Excel for data analysis, reporting, and issue resolution.
Act as the first point of contact for field questions related to ERP (Oracle Maintenance Cloud) via the ticketing system.
Provide end-user support, troubleshooting, and resolution for system related issues.
Assist with configuring and customizing Oracle Maintenance Cloud to meet evolving business requirements.
Collaborate with stakeholders to ensure smooth deployment across multiple sites.
Maintain a high level of customer service by identifying and addressing root issues, offering training, and resolving end-user concerns.
Collaborate with field users to resolve issues, improve processes, and enhance the overall user experience.
Qualification
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Required
BS Degree
3+ years analytical experience
Advanced Excel
Strong problem solving skills
Intermediate to advanced proficiency in Excel, including complex formulas, data analysis, and reporting
Excellent interpersonal and communication skills, with the ability to interact and collaborate effectively with field personnel
Prior experience supporting end users in the context of large-scale ERP system deployments
Quick learner with a positive attitude and a proactive approach to problem-solving
Detail-oriented with a go-getter mentality
Company
Credible
Welcome to Credible, the next generation of ATS platforms, providing employers with cutting-edge technology to find their next great hire in as little as one day.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
