Olo · 11 hours ago

Senior Billing Accountant

United States

Full-time

Remote

Mid, Senior Level

$65K/yr - $88K/yr

2+ years exp

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E-CommerceFood Delivery

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Responsibilities

Review the monthly invoicing process, which includes generating and distributing customer invoices, reconciling usage and product data setup, preparing customer invoicing reports, and validating service and pricing terms with customer contracts

Review and analyze customer contracts to ensure consistent application of revenue recognition policies and accurate representation of service and pricing terms in our billings

Analyze billing data to identify trends, anomalies, and areas for improvement

Prepare and present billing and revenue reports to management, offering insights and recommendations for process enhancements

Serve as the primary point of contact for complex billing inquiries and issues, providing timely and effective resolution

Ensure high levels of customer satisfaction by addressing billing concerns promptly and professionally

Accounting responsibilities, i.e., reconciliations, Journal entries, and general ledger analysis

Work on initiatives to streamline and improve billing processes, enhancing efficiency, accuracy, and customer satisfaction

Develop and document billing procedures and best practices, ensuring compliance with industry standards and company policies

Ensure billing practices comply with relevant laws, regulations, and internal policies

Support internal and external audits by providing documentation and analysis related to billing activities

Update and maintain SOX documentation of controls and process narratives, ensure no control gaps and risks, and effective internal controls

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

GAAP knowledgeSaaS billing experienceMicrosoft ExcelSalesforceSage IntacctZendeskBraintreeLookerClient-facing communicationLarge data sets