200+ applicants

Company

Guild · 3 hours ago

Senior Billing Operations Analyst

United States

Full-time

Remote

Senior Level

$85K/yr - $104K/yr

5+ years exp

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Responsibilities

Support the facilitation of accurate and timely tuition and employer benefit dollars across Guild’s payment marketplace in support of KPIs

Analyze and organize large amounts of data and prepare timely invoices for customers

Ensure tuition, benefit, and revenue dollars are recorded accurately within internal and external tools

Take the lead in investigating and resolving complex customer inquiries related to invoices, billing discrepancies, payment terms, and payment escalations

Distribute invoices and partner files timely & accurately, within the correct mechanisms (email, file transfer, portal, etc)

Enable transformation of billing and revenue processes by driving processes, supporting documentation and lead integration into the operating environment

Successfully execute on SOC 1 and other compliance and audit requirements

Contribute to a positive and productive work environment and team culture

Qualification

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Finance DegreeAccounting DegreeData AnalysisBilling System ExperienceNetSuiteAutomation

Required

Degree in Finance, Accounting, or other mathematical or technical area(s), or 5+ years of relevant work experience in a detail-oriented environment with high expectations of precision

A self-starter demeanor with proven time-management skills and the ability to work independently, while managing multiple work streams in a fast-paced, evolving work environment

Analytical, detailed, and process-oriented tendencies

Comfort collaborating with others - both internally and externally to execute on billing enablement

A drive to problem solve and get to the bottom of issues and incidents, supporting to resolution

Experience with driving automation, including providing requirements, testing, and leading operational changes into the working environment

Experience working with a billing / payment system (potentially in a financial or healthcare environment) that requires near perfect execution; NetSuite experience preferred

A desire to perform and maintain high standards of work & accuracy

Preferred

NetSuite experience preferred

Benefits

Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)

Access to a 401k to help save for the future

Open vacation policy for employees to rest and recharge

8 days of fully-paid sick leave, to take the time to heal and or recover

Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.

Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services

Education benefits and tuition assistance to help your future development and growth

Company

Guild

Guild is a learning platform that offers classes, programs, and degrees for working adults.

Founded in 2015

Denver, Colorado, USA

1,001-5,000 employees

https://www.guild.com

H1B Sponsorship

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Trends of Total Sponsorships

2023 (4)

2022 (16)

2021 (11)

2020 (1)