American Family Insurance · 6 hours ago
Senior Bodily Injury Claims Adjuster (Primarily Home)
Greater Madison Area
Full-time
Remote
Mid, Senior Level
$68K/yr - $113K/yr
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Hiring Manager
Jessica Ambrozevitch
Insider Connection @American Family Insurance
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Responsibilities
Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis.
Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
Conducts on-site inspections when needed, evaluates damages and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
Responds to customer inquiries, makes appropriate decisions, and closes file as needed.
Interprets and determines policies, leases, by-laws, declarations, articles, and contract coverages and applies to all parties for assigned losses.
Makes independent decisions and self-supervises most files and recognizes when assistance is needed.
Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
Serves as a mentor and subject matter expert for less experienced adjusters.
May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.
Qualification
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Required
Demonstrated experience providing customer-driven solutions, support or service.
Demonstrated experience handling 1st and 3rd party, multi-line claims.
Demonstrated experience handling simple to moderately complex claims.
Extensive knowledge and understanding of policies and endorsements.
Extensive knowledge of each phase of the claim handling process.
Obtain state specific property casualty claims licensing as required.
Benefits
Comprehensive medical, dental, vision and wellbeing benefits
Competitive 401(k) contribution
Pension plan
Annual incentive
9 paid holidays
Paid time off program (23 days accrued annually for full-time employees)
Student loan repayment program
Paid-family leave
Company
American Family Insurance
For more than 90 years, American Family Insurance has built its reputation on sound principles.
Founded in 2013
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Katelyn Staley Johnson
Managing Director
Kyle Beatty
Managing Director
Recent News
2024-04-09
globallegalchronicle.com
2024-01-19
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