Hagerty · 2 hours ago

Senior Bodily Injury Claims Adjuster

United States

Full-time

Remote

Senior Level

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Responsibilities

Make timely and appropriate contacts with necessary parties and take detailed recorded statements to determine liability and to obtain injury information

Determine and complete the appropriate level of investigation which includes but is not limited to reviewing policy contracts and communicating with underwriting for coverage determinations

Determine exposure, establish adequate initial reserves, and make timely adjustments to reserves as required

Promptly adjust personal lines auto claims across the United States while adhering to the company’s Best Practices and Fair Claim Handling Guidelines

Complete thorough coverage and liability investigations, assess the appropriate negligence percentage to the parties involved, and resolve disputes

Obtain and review necessary medical documentation in order to evaluate, negotiate and settle minor to severe bodily injury claims directly with claimants or their attorneys

Submit timely and accurate large loss reports to management

Collaborate with defense counsel to develop a litigation strategy and action plan to resolve claims that are in litigation

Analyze coverage and draft coverage letters

Consistently provide excellent customer service

Identify subrogation potential and pursue it when appropriate

Provide backup assistance to team members when necessary

Effectively manage workload and tasks to keep claims current and documented appropriately

Qualification

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Bodily Injury Claims HandlingUninsured/Underinsured Motorist ClaimsCoverage AnalysisLegal CollaborationMulti-state Claims ExperienceMS Office ProficiencyInsurance Product KnowledgeSarbanes OxleyMentorship AbilityConfidentiality ManagementIndependent Work Ability

Required

Experience handling moderate to severe Bodily Injury and Uninsured/Underinsured Motorist Bodily Injury claims as well as complex coverage issues and litigated files in a multi-state area

Effective and efficient use of computer applications including MS Office products

Excellent organizational skills and written and verbal communication skills

Strong problem-solving skills

Knowledgeable in insurance products and expertise

Must be able to motivate, lead others, and act as a mentor

Must be detailed oriented

Must be able to maintain a high level of accuracy

Ability to work with highly confidential information

Must be licensed and bondable

Ability to work independently