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Company

Chess.com · 6 hours ago

Senior Business Analyst

United States

Full-time

Remote

Senior Level

5+ years exp

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GamificationGaming

Growth Opportunities

No H1B

Security Clearance Required

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Responsibilities

Analyze data and generate insights to help grow our business and delight users, from the top of the funnel (marketing) to the middle of the funnel (engagement) to the bottom of the funnel (monetization).

Work with Business and Engineering teams to create and analyze AB experiments.

Help define and document our event taxonomy and work directly with product teams to define new events that are consistent with our overarching event structure and taxonomy.

Work directly in Amplitude and BigQuery to extract truths and trends that inform and guide business and product decisions.

Dive into our data to discover insights on player behavior across different cohorts, segments, and stages of the user lifecycle. Communicate and collect feedback on your findings from peers and business and product partners.

Develop tools and best practices to ensure high data quality and identify and prevent errors before they reach production datasets.

Collaborate with data analysts/scientists in building scalable and reproducible analyses, and communicate their insights with the company.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Data AnalyticsBusiness AnalysisEvent TaxonomyA/B TestingSQLGoogle CloudBigQueryAmplitudeUser Lifecycle AnalysisAWSAzureGitJupyter NotebooksRCollaboration Skills

Required

Substantial experience in consumer-focused data analytics

Deep understanding of freemium subscription business models

Adept at navigating complex data to extract meaningful insights on user acquisition, conversion, retention, engagement, monetization, and product interaction

Ability to communicate insights in a simple and compelling way

Comfortable serving a diverse set of stakeholders, including business and product leaders

Proactively create insights that get teams working on the right things, faster

Blend of analytical, business, strategic, and technical skills

Preferred

5+ years of experience in data analytics with a focus on business analysis

Ability to explain complex topics in simple terms to a diverse audience (that may not have data experience)

Proven track record of developing event taxonomy, conducting effective A/B tests, and generating insightful dashboards

Deep understanding of subscription funnels and consumer lifecycles

Strong experience in defining event taxonomy for consumer digital applications

Experience with SQL in a cloud environment like Google Cloud, AWS, or Azure (we use BigQuery), and visualization tools (we use Amplitude + open source tools)

Experience with Git and with Jupyter-Notebooks or R

Exceptional collaboration and communication skills within a fully distributed team environment