DMI (Digital Management, LLC) · 2 days ago

Senior Business Analyst

Baltimore, MD

Full-time

Hybrid

Senior Level

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Responsibilities

Collaborate with healthcare providers and staff to gather and document EHR system requirements.

Evaluate existing EHR systems and workflows to identify areas for improvement and customization.

Assist in the selection and procurement of EHR software, considering factors like cost, features, and vendor reputation.

Analyze and optimize clinical workflows to enhance efficiency and patient care.

Manage and maintain the accuracy, integrity, and security of patient records within the EHR system.

Customize the EHR system to meet the unique needs of the organization, working closely with software developers.

Ensure the EHR system complies with healthcare regulations, including HIPAA, and address compliance issues.

Coordinate and oversee testing, including identifying and resolving issues or bugs in the system.

Develop training programs and support materials to help healthcare staff effectively use the EHR system.

Provide ongoing support and troubleshooting for EHR system users.

Maintain comprehensive documentation of system requirements, customizations, and configurations.

Communicate effectively with both technical and non-technical stakeholders, bridging the gap between healthcare and IT teams.

Qualification

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EHR Business AnalystHealthcare OperationsElectronic Health Record SystemsITIL CertificationInformation Technology Service DeliveryElectronic Health Record CertificationsPharmacyCore/LocationsRevenue CycleSolution-specific Certifications

Required

Bachelor’s degree in healthcare management, information technology, or related field (Master’s degree preferred).

Proven experience as an EHR Business Analyst in a healthcare setting.

In-depth knowledge of healthcare operations, regulations, and electronic health record systems

ITIL Certification demonstrating in-depth experience in information technology service delivery

Electronic Health Record specific certifications, this can include but is not limited to solution-specific certifications (i.e. Pharmacy, Core/Locations, Revenue Cycle, etc.)

H1B Citizenship Status

Min Citizenship Status Required: H1B